Preemo IT Support

Preemo IT Support provided comprehensive IT consulting for a law firm. The firm required both on-site and off-site support for their end-users, which Preemo successfully delivered. The team was responsible for a range of tasks, including printer maintenance, server management, and IT hardware upkeep. They also configured the firm's wireless network and ensured its continuous operation. When the firm relocated to a new office, Preemo built their servers and rewired the entire suite. During the COVID-19 pandemic, they played a crucial role in setting up remote work for the entire team. The partnership began in January 2016 and is still ongoing, reflecting the firm's satisfaction with Preemo's services.

Preemo IT Support was hired by Al-Farooq Corp, a structural engineering company, to provide managed IT services. The company aimed to enhance its existing IT infrastructure and sought a reliable IT service provider. Preemo was chosen for its professional presentation, responsiveness, and proximity to the company's office. They assisted with various projects, including configuring new servers, implementing two-factor authentication, and providing daily IT troubleshooting. The company's staff could directly interact with Preemo's team after submitting a ticket, and they also had an accessible account manager.

Homer Bonner, a law firm, engaged Preemo IT Support for IT infrastructure services. Preemo served as the firm's Managed Service Provider (MSP), delivering daily IT services, advising on software and hardware options, making purchases, and ensuring compliance with security requirements. The firm's goals were to enhance IT functionality, improve security, streamline user engagement, and reduce hardware infrastructure. Preemo was selected through a referral and a review process involving other firms. The project involved multiple discovery meetings, background checks, discussions on strategic goals for the IT department, and negotiations over terms. The team primarily consisted of the managing partner, the controller, and an in-house IT asset.