OPGK Software

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OPGK Software is a software development company founded in 2011. Based in Rzeszów, Poland, they have a team of 13 employees that specialize in custom software development, cloud consulting and SI, and AI.

Client Insights

Industry Expertise

This provider has not added their industry expertise.

Client Size Distribution

This provider has not added their client sizes.

Common Project Size

<$10K 1 project

$10K-$49K 1 project

Clients

  • interia

Highlights from Recent Projects

Overall Rating

5.0
2 Reviews

OPGK Software was hired by Bull, a major player in service management and integration, to support multiple projects using the service management software OTRS. Bull sought to implement OTRS for customers needing to migrate and converge outdated software and in-house tools. After their initial vendor failed, Bull found OPGK Software online and began working with them. OPGK Software successfully developed and configured the OTRS tool, providing guidance to end users. The team consisted of four people who worked remotely under the supervision of Bull's project/program manager.

In another project, OPGK Software was engaged by a logistics company to conduct Open Source Ticket Request System (OTRS) Administrator Training for their key users. The goal was to equip all administrators with the skills and knowledge to manage user requests and to provide users with advice on the system’s possibilities and limitations. OPGK Software was selected through an online search and an internal selection process. The training covered a range of topics including OTRS configuration, installation, backup, system recovery, and advanced administration. OPGK Software assigned two developers/trainers and a marketing manager who helped coordinate the training schedule.

Timeliness

4.8

Service Excellence

4.5

Value

4.8

Would Recommend

4.8