ongoingIT

OngoingIT was hired by a steel detailing company to manage their network infrastructure, security, and handle daily workstation problems. The vendor was chosen due to their knowledge and responsiveness. OngoingIT has successfully managed the company's network for over a decade, upgrading servers, firewalls, and broadband on several occasions. The team typically consisted of 2 to 5 workers, depending on the project. The company has a high level of trust in OngoingIT's abilities.

A law firm hired OngoingIT for IT support, with the primary goal of transitioning their physical server to the cloud and ensuring adequate backup. The firm chose OngoingIT for their responsiveness. The project involved configuring computers and downloading software across multiple locations, a task which took a couple of days. The OngoingIT engineer was notably helpful in assisting different people and facilitating the transition to the cloud. The primary team members were Alex Jumbei and Mike Desales.

A non-profit fraternal organization employed OngoingIT to improve network connectivity, set up infrastructure, and provide ongoing tech support. OngoingIT was chosen for their proximity, budget-friendly pricing, and positive referral. The team successfully upgraded the organization's antiquated system, setting up new infrastructure and email servers, and providing training for the team. OngoingIT also offered on-call tech support at all hours. Communication primarily occurred through in-person meetings.