NextMe

NextMe worked with Lou Malnati's Pizzeria to automate their customer service process. The company faced challenges with managing long wait times, which led to chaos and loss of buzzers. NextMe developed an app that uses customers' phone numbers to notify them by text when their table is ready. The app also enables customers to pre-order their pizza, improving the table turnover time. The general manager primarily worked with John, the CEO and Co-Founder of NextMe. The project started in 2016 and is ongoing, with the pizzeria investing between $10,000-$25,000 in the partnership.

NextMe also collaborated with a hospitality bowling company to automate their customer service. The company had been manually managing customer orders, which created inefficiencies. NextMe provided a solution that allows the company to input customer information on an iPad, which then alerts the customer by text message once their order is ready. The software also allows the general manager to login remotely from their iPhone to see what the waiting list looks like. The company started working with NextMe in January 2015 and continues to use their software, investing a couple thousand dollars in the partnership.

Trading Fourz LLC contracted NextMe for the development and design of a custom waitlist app. The project was for an annual conference of a national fast food chain, where the challenge was to create an opportunity for 6,000 employees to speak with corporate executives. NextMe developed an app that accommodated changes in format of the corporate breakouts each day of the three-day conference, and allowed the company to communicate with the employees while they were waiting in line. The project spanned from October 2017 to February 2018, and then from August 2018 to January 2019, with a total investment of about $20,000.