Monumental

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Monumental is a digital agency headquartered in Portland, Ore and founded in 2013. The team of fewer than 5 employees specializes in web design, e-commerce development, software development, and UX/UI for mostly midmarket and small business clients in the consumer products and services industry. 

Client Insights

Industry Expertise

eCommerce

90%

Retail

10%

Client Size Distribution

Small Business (<$10M) 75%

Midmarket ($10M - $1B) 20%

Enterprise (>$1B) 5%

Common Project Size

$10K-$49K 6 projects

$50K-$199K 1 project

Clients

  • NatureWise

Highlights from Recent Projects

Overall Rating

5.0
7 Reviews

Monumental was hired by Crated with Love, a date night subscription box company, to develop a "subscription builder" for customers. The goal was to allow customers to customize their subscriptions, including choosing their first box, adding upsells, and selecting the duration of their subscription. Monumental built the subscription builder from scratch using JavaScript and Liquid, ensuring it worked for both the end user and the logistics team. The team, which included the CEO, a project manager, and a developer, was highly regarded for their expertise and reasonable pricing.

Monumental was engaged by Lucy & Co., a pet products brand, to update an outdated theme and remove old, unused code that was hindering progress. The team created a new Online Store 2.0 theme with customizations to align with contemporary ecommerce standards. The project involved multiple site reviews, revisions, and a change order for additional functionality. The client worked closely with Monumental's CEO and project manager, and appreciated their strategic guidance and smooth project management.

Monumental worked with a boutique sock company to update their e-commerce platform. The company had switched from UltraCart to Shopify but needed help customizing their new site. Monumental optimized the site based on customer behavior, using a heat mapping tool to identify and address pain points. The team, which included a project manager and a backend specialist, was commended for their service, which was a significant improvement over the previous vendor. The client invested between $30,000 and $40,000 in the ongoing relationship, which began in March 2019.

Timeliness

4.8

Service Excellence

5.0

Value

4.9

Would Recommend

5.0