MINT Process Solutions AG

MINT Process Solutions AG was hired by Gralsen International, a global food trading company, to analyze, optimize, and digitalize their procurement process. The project was led by Marc Jenny, founder and partner of MINT, with the support of two developers. They first analyzed the existing procurement process, identified critical points, and defined a unique process suitable for all products, origins, and destinations. The whole process was then digitalized. The client was impressed with MINT's flexibility, innovative approach, and ability to present their solution in an easy and understandable way.

MINT Process Solutions AG was contracted by a Swiss cosmetics distributor to develop a more professional approach for their feedback and complaints process. The project, which involved the creation of a customer portal, was overseen by a senior consultant with the support of two other team members for technical implementation and testing. The client praised MINT for their professionalism, speed, and reliability. They noted that the MINT team had a clear understanding of processes, which helped in modeling the process graphically and defining work steps.

A software company hired MINT Process Solutions AG to automate their project opening process, which was previously based on unstructured and non-linear checklists. The project was led by the Head of Sales and the Head of Projects, with occasional involvement from a programmer. MINT analyzed the existing process in detail, developed a proposal for process optimization, and started automating the process. The client appreciated MINT's flexibility, understanding of their problem, and use of an established solution with sustainable support. The project was delivered on time and within budget.