MINT Process Solutions AG
visit site- $10,000+
- 10 - 49 employees
- Winterthur, Switzerland
Based in Winterthur, Switzerland, MINT Process Solutions GmbH is an IT managed services company. The small team focuses on IT managed services, business consulting, IT strategy consulting, and other IT consulting and SI. The firm was established in 2020.
Client Insights
Industry Expertise
50%
50%
Client Size Distribution
Small Business (<$10M) 15%
Midmarket ($10M - $1B) 50%
Enterprise (>$1B) 35%
Common Project Size
$10K-$49K 4 projects
Clients
- Helvetia Versicherung
Highlights from Recent Projects
MINT Process Solutions AG was hired by a cosmetics distributor in Switzerland to create a more professional approach to their feedback and complaints process. Previously, this was done via email, but the company wanted a customer portal. MINT analyzed the complaint process, modeled it graphically, and defined work steps. Together, they built a customer portal where feedback is centrally displayed to the customer support team as a to-do list. The team from MINT consisted of a senior consultant and two technical implementers. The client praised MINT for their professionalism, speed, and reliability.
A software company hired MINT Process Solutions AG to streamline their project opening process, which was previously based on unstructured and non-linear checklists. MINT analyzed the company's processes and developed a proposal for process optimization. They automated the process and conducted workshops with the company's employees to work out the requirements. The company was impressed with MINT's understanding of their problem and their flexibility. The project was completed on time and within budget, with the implementation led by MINT's head of projects.
Gralsen International, a global food trading company, engaged MINT Process Solutions AG to analyze, optimize, and digitalize their procurement process. MINT analyzed the process, identified critical points, and defined a unique process that fits all of the company's products, origins, and destinations. They then digitalized the entire process. The project was led by Marc Jenny, founder and partner of MINT, with support from two developers. The client chose MINT for their flexibility and the clarity of their solution presentation.