LION+MASON

LION+MASON was hired by MediaSense, a media consulting firm, to redesign their analytics workflows and create an application for their clients. The team of 2-5 employees at LION+MASON was chosen for their high ratings, good value for cost and cultural fit. They delivered user persona definitions, end-to-end process mapping to identify pain points and opportunities, concept creation and validation, and visual mock-ups of key workflows and Figma wireframes. The project was successful and met the objectives set by MediaSense.

Sheffield Hallam University employed LION+MASON to conduct user research to understand user attitudes, expectations and general approaches to sourcing information from the university's website. The team of 2-5 employees from LION+MASON were chosen for their good value for cost. They provided a user-centered research approach and delivered a structured research methodology that looked at current and competitor platforms, user behaviors across all relevant touchpoints, analytics and existing insight. The project achieved its goals and provided valuable insights for the university.

A financial services firm hired LION+MASON to design a seamless user journey for customers to obtain quotes, lower cost customer generation and ensure great customer outcomes. The team of 2-5 employees at LION+MASON was selected for their high ratings, great culture fit, good value for cost, and alignment with the company's values. They simplified the current user journey and used technology to allow customers to 'self-serve' and access a variety of online tools, resources and advice. The project was successful in increasing the customer base through registrations and lowering the cost of customer acquisition.