Insurance Support World

visit site

Based in Victorville, Calif., Insurance Support World is a global provider of back office services. Their small team of 3 has been providing non-voice BPO/back office services and voice services to clients in various industries since 2009. 

Client Insights

Industry Expertise

Business services

75%

Financial services

25%

Client Size Distribution

Small Business (<$10M) 25%

Midmarket ($10M - $1B) 50%

Enterprise (>$1B) 25%

Common Project Size

$1,000,000-$9,999,999 3 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.8
4 Reviews

Insurance Support World was hired by Vaimo, a business planning firm, to enhance efficiency, streamline processes, and bolster their insurance operations. The goal was to improve customer relationship management (CRM) practices and develop a comprehensive channel strategy. The team at Insurance Support World, which consisted of 750 members, conducted a thorough analysis of Vaimo's existing business plans and recommended improvements. The company was chosen for its cultural fit, good value for cost, and aligned company values.

In another project, Insurance Support World was hired by an automotive company to improve its insurance business process and find economical solutions to flow problems. The objective was to streamline operations. A team of 50 from Insurance Support World carried out a detailed analysis of the company’s insurance business process to identify areas for improvement. This allowed the company to focus on its core business activities. Insurance Support World was selected for their great cultural fit, good value for cost, and aligned company values.

Timeliness

4.8

Service Excellence

4.8

Value

4.6

Would Recommend

4.6