InfoGrow

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InfoGrow is a CRM consulting company with 8 employees.  Established in 1989, their headquarters is in Cuyahoga Falls, Ohio.  They offer services in CRM consulting and SI, custom software development, and digital marketing.  They primarily serve clients in the manufacturing, business, and financial industries.

Client Insights

Industry Expertise

Manufacturing

30%

Medical

25%

Other industries

25%

Non-profit

20%

Client Size Distribution

Small Business (<$10M) 20%

Midmarket ($10M - $1B) 80%

Common Project Size

$10K-$49K 2 projects

Clients

  • Middle Market Manufacturing

Highlights from Recent Projects

Overall Rating

5.0
3 Reviews

InfoGrow was hired by an aesthetic solutions company to automate the downloading of contacts to their Microsoft Dynamics 365. The company initially engaged InfoGrow for CRM support after their previous consulting group closed. InfoGrow's task was to create interfaces to capture website form data collected on FormStack and load it into the company's CRM to match their required selection fields. The project was successful, with one InfoGrow developer working on the project.

A software development company hired InfoGrow to help them transition from GoldMine to Microsoft Dynamics CRM. The company had outgrown GoldMine and had encountered issues with their initial attempt at implementation with another consultant, causing significant delays. InfoGrow was brought in to rectify the situation, making recommendations for efficiency improvements and working with various department heads. The outcome of this project was highly successful, with InfoGrow providing invaluable support and expertise.

InfoGrow provided CRM support for a German pump manufacturer, focusing on Microsoft Dynamics 365 CRM. The goal was to help the sales team improve their customer follow-up processes. InfoGrow trained the team on the additional features of Dynamics 365 and customized the program to meet the company's specific needs. They also provided assistance with marketing and advertising, offering advice on email marketing formats and content. The company found InfoGrow’s contribution valuable and considered them the best among the four companies they interviewed for the job. The project is ongoing, having started in late 2015, and has cost the company around $25,000.

Timeliness

4.7

Service Excellence

5.0

Value

4.7

Would Recommend

3.3

Awards

37555

2022