Industrie Reply

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Industrie Reply is a reply group company based in Chicago and founded in 1996. With over 1000 employees, they offer CRM consulting, logistics and supply chain consulting, and warehousing and distribution solutions to various clients.

Client Insights

Industry Expertise

Manufacturing

40%

Automotive

30%

Energy & natural resources

10%

Retail

10%

Supply Chain, Logistics, and Transport

10%

Client Size Distribution

Small Business (<$10M) 10%

Midmarket ($10M - $1B) 25%

Enterprise (>$1B) 65%

Common Project Size

$1,000,000-$9,999,999 2 projects

$50K-$199K 1 project

Clients

  • FCA

Highlights from Recent Projects

Overall Rating

5.0
3 Reviews

Industrie Reply worked with an international organization that manufactures smart chargers for electric vehicles. The company had been managing their business solely with spreadsheets and required assistance to integrate their systems into a sophisticated SAP system. Industrie Reply combined the company's electronic data interchange (EDI) with all transactions and connected it to two different legacy systems to create a seamless operation. Despite a temporary halt due to the company's internal shifts in priorities, the project was successful in ensuring no shipments were sent incorrectly or to the wrong address.

In another project, Industrie Reply provided software development staff augmentation for ENEL X, an energy services provider. The goal was to increase the number of software engineers available to the company. Industrie Reply successfully integrated their team members into ENEL X's teams, working primarily on AWS technology in Java, Python, and R. The partnership began in July 2020 and is still ongoing, with a total investment of about $4 million.

Industrie Reply was also engaged by a large equipment manufacturing company to develop their CRM and e-commerce platforms for B2B and B2C clients. Industrie Reply used their expertise in CRM to set up the company's platform on Microsoft Dynamics, helping to drive business cases and identify requirements. They were involved in not only the development but also the operation, providing 24/5 support to end users. The project, which ran from May 2017 to June 2020, was a success, with a total investment of between $1 million and $5 million.

Timeliness

5.0

Service Excellence

5.0

Value

4.5

Would Recommend

5.0

Awards

37449

2022

37585

2022