Hot Pies Agency

Hot Pies Agency was hired by EduBirdie, an all-in-one website for students, to analyze user flow and assess the overall user experience on their website. The focus was on understanding how users utilize discounts on EduBirdie's platform. Hot Pies Agency developed three project variations, formulated hypotheses for testing, and conducted qualitative research through user interviews. The insights gathered from this research were used to propose actionable steps to improve the user experience on EduBirdie's website. EduBirdie found Hot Pies Agency through a referral and appreciated the good value for cost that the agency offered.

In a separate project, Hot Pies Agency was chosen by an international tech company to conduct customer development, analyze UX, and research competitors' unique selling propositions. The agency conducted multiple interviews with customers and the support team, analyzed competitors' UX/UI, and provided a list of hypotheses to enhance customer experience. The tech company, which develops educational products in European markets, selected Hot Pies Agency for their good value for cost and was referred to the agency.

Lastly, PayDaySay LLC, a company that matches customers with financial service providers, hired Hot Pies Agency to investigate their customers, identify their needs and pains, and improve business performance. The agency conducted customer development interviews, performed market research, and analyzed the company's website. PayDaySay LLC found Hot Pies Agency through a referral, and chose them for their good value for cost and alignment with the company's values.