ForceBrain - Out of Business
visit site- $10,000+
- 10 - 49 employees
- Oakland, CA
Founded in 2008, ForceBrain is a mobile and cloud content relationship management (CRM) specialist agency. They have just under 40 employees and are based in San Francisco with offices in New York, Atlanta, and India. Their services revolve entirely around the Salesforce CRM platform, for which they do custom web and mobile development and staff augmentation.
Client Insights
Industry Expertise
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Client Size Distribution
This provider has not added their client sizes.
Common Project Size
$10K-$49K 1 project
Clients
- iCiX
Highlights from Recent Projects
ForceBrain was engaged by a risk management firm based in South San Francisco to transition their operations from Oracle CRM to Salesforce. The company, which operates in the supplier risk and performance management space, was seeking a more efficient, user-friendly CRM system. The project was initiated by the vice president of network services, who had previous experience with Salesforce and its benefits. The initial goal was to implement Salesforce for the inside sales team, which was a high transaction organization with leads, opportunities, and accounts. ForceBrain was recommended by Salesforce and was chosen after a quick evaluation of several service providers.
The scope of the project involved acquiring 25 licenses, with plans to expand to 50 and then 75. The first 25 licenses were primarily for the inside sales team, which consisted of a director and a team of about 15 people. The project involved implementing an object, customizing opportunities and lead flows specific to the company's subscription services, and integrating information about the company's 20,000 network members into Salesforce as accounts. Prior to this, the team was using Google Workbooks and Excel spreadsheets, a process that was unautomated and difficult to manage. The project utilized Jitterbit technology to interface tables within the company's application and bring them into Salesforce. The project was completed within a few months, under budget and ahead of schedule. Following the initial implementation, the company upgraded from Salesforce professional to enterprise and expanded their user base from 25 to 75. The successful completion of this project has led to improved efficiency and management for the company.