Dot Technologies
visit site- $1,000+
- 10 - 49 employees
- Zirakpur, India
Dot Technologies is a small website development company launched in 2009. Their services include web development, mobile app development, e-commerce development, and api development. The company is based in Zirakpur, India.
Client Insights
Industry Expertise
20%
20%
20%
15%
15%
10%
Client Size Distribution
Small Business (<$10M) 95%
Midmarket ($10M - $1B) 5%
Common Project Size
<$10K 1 project
$50K-$199K 1 project
Clients
- Parking Nexus, San Francisco, CA, USA
- Infoserv, Jamaica
- YesGlazing, UK
- Gracely CA, USA
Highlights from Recent Projects
Dot Technologies was hired by Premiere Concierge, a personal and corporate concierge service company, to create a comprehensive Service Desk Operating Platform. The project aimed to develop a user-friendly platform for clients and service users to access concierge services, create a robust backend system for concierge professionals to manage requests, and track service delivery. The team from Dot Technologies consisted of 6-10 employees who were responsible for various aspects of the project, including UI/UX design, software development, quality assurance, and post-launch support. The project was successfully completed in a series of phases, including discovery and requirements gathering, design, development, testing, deployment, and maintenance.
The software solution developed by Dot Technologies has greatly improved the service delivery of Premiere Concierge. The user interface design is visually appealing and intuitive, while the user experience is seamless across different devices. The client and service user portal allow for easy access to concierge services, with functionalities for service requests, tracking, and feedback. The concierge professional dashboard enables efficient management of incoming requests, scheduling of tasks, and communication with clients. The integration of third-party service management tools has enhanced the service offerings, while robust security measures ensure user data protection. The software solution was thoroughly tested for bugs and usability issues, and performance testing ensured that the system could handle expected user loads. After deployment, training sessions and documentation were provided for smooth adoption, and ongoing support and maintenance have been established. The client expressed satisfaction with the value for cost, company culture, and aligned values of Dot Technologies, making the project a success.