Design Process

Design Process was hired by a logistics company with a 25-year history to develop web-based solutions, including eCommerce and digital marketing. After several on-and-off engagements, the two companies were able to align their budget and expectations, leading to successful results. The scope of work was agreed upon and the solutions were delivered by the owner and the team of Design Process, regardless of the technology used. The logistics company's main point of contact was the owner and manager of Design Process, although the exact number of people involved in the project remains unknown.

Shah Amrutlal Jewellers, a jewelry store, hired Design Process to assist with branding, including logo and packaging design. The engagement started in June 2020 and continues to the present, with Design Process currently developing a new website for the jewelry store. The jewelry store has had one point of contact throughout the engagement, which was recommended by a friend. The results of the branding project have been satisfactory, leading to a continued partnership.

Benchmark Wines, a winery e-commerce company, engaged Design Process to grow their digital presence. The selection of Design Process was based on a prior successful project with the founder. The project involved working with an existing database to increase customer retention, resulting in a sudden revenue increase. Subsequent stages included media buying, SEO, and content marketing to build the company's digital reputation. The winery's main point of contact was the account manager, with additional support from an SEO expert, a content strategist, and a designer. The company has been working with Design Process for over three years, indicating a successful and ongoing partnership.