Design Process

Design Process undertook a branding project for Shah Amrutlal Jewellers, a jewelry store. The team at Design Process was responsible for creating a fresh brand identity for the store, which included designing a new logo and packaging. They were also tasked with building a new website for the store. The project kicked off in June 2020 and is still ongoing. The client has been in constant contact with a single point of contact from the Design Process team. The collaboration was initiated through a recommendation from a friend.

Design Process was hired by a logistics company with a 25-year operating history to develop web-based solutions, including e-commerce and digital marketing. The decision to hire Design Process was based on a long history of on-and-off engagement between the two parties, which eventually led to an alignment of budget and expectations. The client dealt primarily with the owner and manager of Design Process, with the exact number of team members involved remaining unspecified. The project resulted in satisfactory outcomes, with solutions delivered as per the agreed scope of work.

Benchmark Wines, an e-commerce business, engaged Design Process to boost their digital growth. The decision to hire Design Process was influenced by a previous successful collaboration with the company's founder. The project involved working with an existing database to improve customer retention, which led to an immediate increase in revenue. Subsequently, Design Process implemented media buying, SEO, and content marketing strategies to enhance the company's digital reputation. The client worked with an account manager, SEO specialist, content strategist, and designer from Design Process, with the account manager serving as the primary contact. The project has been ongoing for over three years and has resulted in significant growth for the client's business.