Computer Troubleshooters - Pittsburgh

Computer Troubleshooters - Pittsburgh partnered with Extreme Restoration to address their IT and cybersecurity issues. The project, which began in January 2011, involved fixing technical problems, backing up files, setting up cybersecurity measures, and regularly updating equipment. The team also performed tasks such as switching hard drives, fixing display issues, and setting up backup batteries. The client interacted with every team member and was satisfied with the results. The client praised the owner, Jeff, for his availability even during weekends. The project is ongoing, with the client having invested over $50,000.

Daniel J. Spellman, DMD, has been working with Computer Troubleshooters - Pittsburgh for over 15 years to manage their IT needs. The partnership, which started in June 2006, involves purchasing and managing computer equipment, servers, and overall IT infrastructure. The team also helps with installing and updating hardware and software, as well as providing remote maintenance and cybersecurity. The client works with 1-2 team members, depending on their needs. The client spends around $800 a month on their services and is satisfied with the team's work.

Computer Troubleshooters - Pittsburgh was hired by a midsize nonprofit childcare center to help with their IT problems. The team helps with issues such as internet and printer problems, setting up new computers, and ensuring daily backup of devices. They also assist in transitioning to upgraded devices, setting up new printers/scanners/fax, monitoring and approving ongoing installs/downloads, and troubleshooting as needed. The client appreciates that the team is local and cares about giving back to the community. They have a main point of contact, Bryan, who understands their organization well. The client praises the team for their professionalism, timely support, and constant availability.