Computer Troubleshooters - Pittsburgh

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Computer Troubleshooters - Pittsburgh, a small IT managed services company, is based in Homestead, Pennsylvania. The team specializes in IT managed services and cybersecurity.

Client Insights

Industry Expertise

Business services

25%

Manufacturing

22%

Non-profit

22%

Legal

17%

Dental

11%

Supply Chain, Logistics, and Transport

3%

Client Size Distribution

Small Business (<$10M) 60%

Midmarket ($10M - $1B) 40%

Common Project Size

<$10K 2 projects

$10K-$49K 1 project

$50K-$199K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
4 Reviews

Computer Troubleshooters - Pittsburgh provided comprehensive IT services for a midsize nonprofit childcare center. The company addressed various IT issues, including internet and printer problems, setting up new computers, and ensuring that devices were protected and backed up daily. The vendor was chosen due to their local presence and commitment to community service. The feedback highlighted the personalized and timely support received from the Computer Troubleshooters team, particularly from Bryan, the main point of contact, who was praised for his understanding of the organization's needs.

The company also offered IT services and cybersecurity solutions for Extreme Restoration, a damage restoration company. They resolved technical problems, backed up files, implemented cybersecurity measures, and regularly updated equipment. The company was chosen based on a recommendation from the client's accountant. The client spent over $50,000 on the services and expressed satisfaction with the results, noting that the team was available even on weekends and that all team members provided good results.

Computer Troubleshooters - Pittsburgh managed IT services for Daniel J. Spellman, DMD, a dental care firm. The company purchased and managed all computer equipment, servers, and overall IT infrastructure for the client. They also installed and updated hardware and software, provided remote maintenance, and offered cybersecurity services. The company was chosen because it was local and had been advertised. The client spent approximately $800 per month on the services and was pleased with the performance of the 1-2 team members assigned to them.

Timeliness

4.9

Service Excellence

5.0

Value

5.0

Would Recommend

5.0