Computer Maintenance Service

visit site

Established in 1990, Computer Maintenance Service is a complete technology solution provider that specializes in IT managed services, IT strategy consulting, and cybersecurity. Made up of 9 employees, the team works closely with small businesses and mid-market clients across the manufacturing, dental, business services, education, and healthcare industries. Computer Maintenance Service is headquartered in Mokena, Ill.

Client Insights

Industry Expertise

Manufacturing

50%

Dental

20%

Business services

10%

Education

10%

Medical

10%

Client Size Distribution

Small Business (<$10M) 40%

Midmarket ($10M - $1B) 60%

Common Project Size

$10K-$49K 1 project

$50K-$199K 1 project

$200K-$999K 1 project

Clients

  • Dental Practices

Highlights from Recent Projects

Overall Rating

5.0
4 Reviews

Computer Maintenance Service successfully managed the IT for a large dental practice with four different locations. The practice was introducing new software on a large scale, and their current IT group was not equipped to handle it. Computer Maintenance Service provided complete system support, implemented software program integrations, and installed all systems in a new facility. The project has been ongoing since July 2006, with the dental practice reporting no downtime and a highly efficient backup system in place.

The company also provided general IT services for Ace Metal Crafts, a manufacturer of custom-stainless-steel weldments and assemblies for OEM suppliers. The goal of the project was to better prepare for future growth. Computer Maintenance Service developed a detailed action list of tasks, including software updates, email account migrations, and cybersecurity training. They also provided onsite data management/backups, hardware/software repairs, system monitoring for over 100 computers, and licensing. The client praised the team for their efficient project management and successful implementation of the project.

For Bryco Machine Products, a high technology machine shop, Computer Maintenance Service installed new computers and manufacturing software. They also installed and maintained two servers at the client's shop, conducted backup imaging multiple times a day, and set up a system of 14 cameras for legal protection. The client appreciated the company's conservative estimates and the fact that most of their services are now remote. The project has been ongoing for about 18 years, with the client spending an average of $12,000–$20,000 annually on their services.

Timeliness

4.9

Service Excellence

5.0

Value

5.0

Would Recommend

5.0