Cloud Ingenious || Salesforce Consulting Partner

Cloud Ingenious was hired by a software development company to implement Salesforce as a replacement for their existing CRM system. The software company, specializing in business process optimization with automation, sought out Cloud Ingenious based on their high ratings, budget-friendly pricing, and company culture that aligned with their values. A team of 2-5 employees from Cloud Ingenious was assigned to handle the project. The primary objective was to provide a platform that could grow and adapt with the software company, without the necessity to manage and maintain a costly, ageing, and buggy system. The implementation of Salesforce resulted in enhanced customer relationship management, improved sales tracking and reporting, increased operational efficiency, improved reporting and business intelligence, and enhanced team collaboration and communication. The project also laid the groundwork for future extensibility and scalability, such as IP telephony, AI, and appointment booking. The software company found Cloud Ingenious through a referral and was impressed with their work, reinforcing the high ratings that initially drew them to the team.