BKS - Business Knowledge Systems - Managed IT Services

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BKS Systems - Managed IT Services is an IT firm based in Plainfield, Ill. with no more than 50 experts. Since their founding in 2000, they have offered IT managed services and IT strategy consulting solutions for small and mid-market firms alike.

Client Insights

Industry Expertise

Business services

25%

Financial services

25%

Manufacturing

15%

Legal

10%

Medical

10%

Non-profit

5%

Other industries

5%

Real estate

5%

Client Size Distribution

Small Business (<$10M) 90%

Midmarket ($10M - $1B) 10%

Common Project Size

$50K-$199K 2 projects

<$10K 1 project

$10K-$49K 1 project

Clients

  • AnyHour Solutions

Highlights from Recent Projects

Overall Rating

4.8
4 Reviews

BKS Systems provided managed IT services for a professional employer organization. They were tasked with managing the company's entire network, servers, and cloud-based systems. They successfully converted 65% of the company's hardware to Microsoft Surface Pros enabling remote work. They also conducted cyber training and set up new servers. The client was satisfied with the seamless execution and minimal IT issues. The company invested around $25,000 annually in the services of BKS Systems, which they found trustworthy due to their experience with big banks and police departments.

In another project, BKS Systems was hired by a U.S based Contact Center outsourcer serving banks and credit unions. BKS Systems handled all of the company's IT services, including network architecture and maintenance, systems maintenance, and secured client connections. The company operates 24x7, requiring their systems and client connections to always be up and running. BKS Systems stood in as their IT department, allowing the company to focus on client service and other critical business aspects.

BKS Systems was also contracted by an electrical contracting company to manage their IT needs. The company wanted to incorporate electronic processes with the appropriate hardware/cloud computing and minimize potential cyber-security risks. BKS Systems managed all office computers remotely, performed data backups, updated select hardware, installed purchased hardware, and managed the company's MS Office 365. The client was pleased with BKS Systems' services, which met all their goals and allowed them to focus on their core business.

Timeliness

4.8

Service Excellence

4.8

Value

4.9

Would Recommend

5.0