BizCare, Inc.

BizCare, Inc. was engaged by an affordable housing organization to provide regular updates and monitoring services for their computer system. Their tasks involved troubleshooting any arising issues, such as resolving an internet connection problem within 24 hours. The team was praised for their punctuality and diligence and they continue to work with the organization with an ongoing engagement from September 2018 with an investment of around $575 per month.

In a partnership with a religious nonprofit organization, BizCare, Inc. provided managed IT services both on and off-site. They handled server updates, file system maintenance, and automatic updates of customer systems. They also ensured secure and firewalled access points for wireless networks. As the nonprofit expanded, BizCare, Inc. expanded their services to facilitate this growth, coordinating with internet service providers. The team is led by BizCare, Inc.'s CEO and two senior network engineers and the engagement has been ongoing for more than five years.

BizCare, Inc. also worked with another religious nonprofit organization, providing IT support to help them navigate the changing technology landscape. They helped the organization transition from PC to Mac, interface accounting and design software, and identify and implement production software for website and print assets. During the COVID-19 pandemic, they enabled remote access systems and established a livestreaming capability. The team also helped transition servers to the cloud and set up dedicated support lines. The engagement, which started in 2011, has a monthly investment of about $4,000.