Astec

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Founded in 1993, Astec is an IT services provider based in Zielona Góra, Poland. They primarily service enterprise-level companies, other IT service providers, and startups. 

Client Insights

Industry Expertise

Automotive

20%

Information technology

20%

Telecommunications

20%

Utilities

20%

Advertising & marketing

10%

Energy & natural resources

10%

Client Size Distribution

Small Business (<$10M) 15%

Midmarket ($10M - $1B) 35%

Enterprise (>$1B) 50%

Common Project Size

$200K-$999K 1 project

$1,000,000-$9,999,999 1 project

Clients

  • Bosch

Highlights from Recent Projects

Overall Rating

5.0
6 Reviews

Astec partnered with an IT organization focusing on the automotive industry to resolve a developer shortage and support a project updating an application. The project, launched in April 2018, aimed to implement an updated version of an application, with the frontend developed using Angular 5. Astec built the application based on sketches provided by the client. The platform serves as a collaboration tool to evaluate car concepts, allowing multiple users to make edits on the same field. A key feature of the app is the ability to export PowerPoint presentations, saving time for the company.

Astec has been working with a mid-term IT firm since 2013, leading the development of an internal management system for an international company. The software provides the client with a secure system that stores information, with Astec providing ongoing maintenance and support. The company works on three different projects simultaneously, providing operational maintenance and software optimization. Astec's work is mostly Java-based, and they collaborate with the IT firm's team occasionally.

Astec collaborated with a global software provider to supplement the UK customer support team during periods of caseload surge and backfill. Starting in July 2017, Astec assigned mobile consultants to augment the provider's internal customer support team, responding to customer support calls and providing problem resolution. The consultants provide first- and second-level help desk support, including reproducing the issue, responding to customers, providing workarounds, and resolving the case while official patches are developed. Currently, they answer calls from Europe, the Middle East, Africa, and Russia.

Timeliness

4.8

Service Excellence

4.8

Value

4.2

Would Recommend

5.0