Alternis IT

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Alternis IT is a managed IT and cybersecurity broker based in San Jose, Calif., with an office in Los Angeles. The broker, founded in 2013, has more than 50 employees and provides cybersecurity, IT managed services, IT strategy consulting, and cloud consulting & SI services. Alternis IT serves small and midmarket companies in various sectors that include financial services, media, and legal.

Client Insights

Industry Expertise

Financial services

15%

Legal

15%

Media

15%

Advertising & marketing

10%

Automotive

10%

Dental

10%

Medical

10%

Business services

5%

Legal Cannabis

5%

Real estate

5%

Client Size Distribution

Small Business (<$10M) 80%

Midmarket ($10M - $1B) 20%

Common Project Size

<$10K 1 project

$10K-$49K 1 project

Clients

  • KindPeoples

Highlights from Recent Projects

Overall Rating

5.0
2 Reviews

Alternis IT was hired by a Silicon Valley marketing and advertising company to improve their office network and storage solutions. The CEO of the company aimed for a more reliable, fast, and secure network. Alternis IT was chosen based on their extensive knowledge and understanding of the company's needs. The team at Alternis IT created a strategy and procured the necessary equipment to establish a robust office network and storage solution. The project was completed on time and to the satisfaction of the client.

In another project, Alternis IT was engaged by RESTART CBD, a wellness brand based in Austin, Texas, to resolve a series of technical issues. The brand was experiencing difficulties with email delivery, e-commerce order updates, and inventory management through their POS system. The goal was to enhance customer communication and improve the online experience. Alternis IT quickly addressed these issues, starting with the most urgent - the email delivery problem. They also suggested and implemented a Google dashboard for managing all emails, providing a value-add beyond the client's expectations. Despite some delays due to hidden bugs in the inventory syncing issue, Alternis IT maintained proactive communication with the client, ensuring a positive experience throughout the process.

Timeliness

5.0

Service Excellence

5.0

Value

4.5

Would Recommend

5.0