Top 100 Call Center Services

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Top 100 Call Center Services

The Best of September 2024

Outsourced call center services refer to handling incoming and outgoing calls on behalf of businesses to support functions such as customer service, lead generation, and appointment setting. Call center services are crucial to ensuring customers have a positive experience with their business before, during, and after purchasing. 
Jump to Most Reviewed Companies

List of the Best Voice Services Providers on the Market

  • 61
    (16 Reviews) 4.3
    • Timeliness

      1.9
    • Service Excellence

      4.3
    • Value

      1.8
    • Would Recommend

      4.4
    • Undisclosed
    • 1,000 - 9,999 employees
    • Garden City, NY

    Go Answer is a leading bilingual contact center, providing 24/7 voice, web-chat, email, and ticketing services for large and small businesses. They serve multiple industries such as home services, property management, e-commerce, healthcare, transportation, and fintech. Go Answer also has a bilingual dedicated legal division that strictly handles legal intake and retainer services for law firms across the United States. Go Answer was founded in 2012 and is based in New York, with additional state-of-the-art call centers in St. Lucia and Florida. Go Answer understands the importance of being a true extension of their clients brand. They provide friendly, professional and expert answering services, virtual reception services, and custom contact center solutions that reflect the values and reputation of your company

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    Clients

    • Century21

    Industries

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  • 62
    (7 Reviews) 4.6
    • Timeliness

      4.6
    • Service Excellence

      4.6
    • Value

      4.7
    • Would Recommend

      4.7
    • $1,000+
    • 1,000 - 9,999 employees

    Vsynergize is a global sales and marketing service provider that has offices in San Francisco, Westborough, Mass., and Pune, India. Founded in 2001, Vsynergize's team of about 300 employees has nearly two decades of experience specializing in call center services. The firm also extends back-office services to its clients in the financial services, telecommunications, and healthcare industries. 

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    Industries

  • 63
    (11 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.0
    • Would Recommend

      4.8
    • $10,000+
    • 250 - 999 employees
    • Overland Park, KS

    1840 & Company is a call center service launched in 2014. The midsize team focuses on call center services, sales outsourcing, customer service outsourcing, back office outsourcing, and more. The company is in Overland Park, Kansas and Makati, Philippines.

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    Clients

    • Groupon

    Industries

  • 64
    (23 Reviews) 4.7
    • Timeliness

      4.8
    • Service Excellence

      4.7
    • Value

      4.4
    • Would Recommend

      4.8
    • $5,000+
    • 50 - 249 employees
    • Dallas, TX

    Operatix is a midsize sales outsourcing company based in Dallas, Texas and Fleet, United Kingdom. Established in 2012, the team focuses on sales outsourcing and call center services.

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    Industries

  • 65
    (7 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 1,000 - 9,999 employees
    • Medellín, Colombia

    Solvo Global is a voice service company with a team of over 250 people and founded in 2014. Headquartered in The Woodlands, Texas, they not only offer voice services but also various back-office services for clients.

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    Clients

    • CenCal Insurance Services

    Industries

  • 66
    (13 Reviews) 4.8
    • Timeliness

      4.7
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.7
    • $1,000+
    • 10 - 49 employees
    Peoplerr is a small back office outsourcing company. The New York, New York-based agency was founded in 2021. Their services include back office outsourcing.
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    Industries

  • 67
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      4.9
    • $1,000+
    • 10 - 49 employees
    • Cairo, Egypt

    Call center service BPO Hive LLC was established in 2020. Their small team is located in Cairo, Egypt. BPO Hive LLC focuses on call center services, sales outsourcing, and customer service outsourcing.

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    Industries

  • 68
    (9 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      4.9
    • $1,000+
    • 10 - 49 employees
    • Dover, DE

    Quilqy is a content production firm based in Kyiv, Ukraine, and founded in 2019. Their team of more than two provides email marketing, content marketing, and marketing strategy services for small and mid-market businesses in the industries of advertising, gaming, and business services.

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    Clients

    • Podean

    Industries

  • 69
    (63 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      4.9
    • Undisclosed
    • 250 - 999 employees

    Smith.ai is a virtual receptionist and lead intake services company located in Palo Alto, Calif. Founded in 2015, they employ over 100 staff specializing in live calls and website chat for small and mid-market companies, typically in legal, hospitality, finance, e-commerce, healthcare, and real estate. Services include AI chatbots, live chat, conversion optimization, and virtual receptionists.

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    Clients

    • Hacking Law Practice

    Industries

  • 70
    (2 Reviews) 4.0
    • Timeliness

      4.0
    • Service Excellence

      4.0
    • Value

      3.5
    • Would Recommend

      4.5
    • $10,000+
    • 250 - 999 employees
    • Dorval, Canada

    CanadaDirect is an outbound marketing company headquartered in Dorval, Canada. The company was founded in 1987, and has a team of 40 employees who specialize in voice services, and provide some non-voice BPO/back office services. Their small team works mostly with enterprise and mid-market businesses, but they do work with some small businesses. The businesses they serve are mainly in the consumer products & services, financial services, and business services industries.
     

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    Industries

  • 71
    (8 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.5
    • Would Recommend

      5.0
    • $10,000+
    • 2 - 9 employees

    Founded in 2015, Smashdeck helps clients with their outreach efforts. Headquartered in Temecula, Calif. their team of 9 focuses efforts on voice services.

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    Clients

    • Hilton Publishing

    Industries

  • 72
    (37 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.8
    • $5,000+
    • 250 - 999 employees
    • Austin, TX

    Located in Austin, EBQ has a team of around 250 working with clients in the IT, advertising, and business industries. They provide voice services, CRM consulting, and email marketing expertise to clients looking for B2B lead generation and appointment setting.

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    Industries

  • 73
    (11 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Calgary, Canada

    BitWide , a small advertising company, is in Calgary, Canada. They offer advertising, digital strategy, social media marketing, email marketing, and more and were founded in 2018.

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    Industries

  • 74
    (6 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.6
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • Rochester, NH

    eCoast Marketing is a marketing agencies company based in Rochester, NH. Founded in 2000, their team of 199 employees provides voice services, marketing, and direct marketing services.

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    Clients

    • Juniper Networks

    Industries

  • 75
    (7 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Kyiv, Ukraine
    Sparklead is a Kyiv, Ukraine-based business consulting and sales outsourcing company. Founded in 2022, the small team offers business consulting and sales outsourcing.
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    Clients

    • Ukrainian Association of Furniture Manufacturers

    Industries

  • 76
    (47 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      4.9
    • $1,000+
    • 50 - 249 employees
    • Sugar Land, TX

    IdeasUnlimited is a support services provider based in the Philippines. They were founded in 2010 and have 68 employees. They specialize in voice services, HR services, and non-voice BPO for clients in the e-commerce, financial services, and healthcare fields.

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    Clients

    • TravelWifi

    Industries

  • 77
    (41 Reviews) 4.6
    • Timeliness

      3.7
    • Service Excellence

      4.6
    • Value

      3.6
    • Would Recommend

      4.6
    • Undisclosed
    • 10 - 49 employees
    • King of Prussia, PA

    Specialty Answering Service is a call center outsourcing firm based in King of Prussia, Penn. Founded in 1985, they have about 30 employees and work with a national network of freelance customer support specialists. Their services consist of voice customer support and non-voice business process outsourcing.

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    Clients

    • Bausch+Lomb

    Industries

  • 78
    (8 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.6
    • Would Recommend

      4.8
    • $1,000+
    • 10 - 49 employees
    • Fredericton, Canada

    Atlantic Growth Solutions is a voice services company based in Fredericton, Canada with a team of more than 10 members. Founded in 2013, they offer not only voice services but also corporate training for clients in the industries of financial services, IT, and manufacturing.

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    Clients

    • Blackberry

    Industries

  • 79
    (23 Reviews) 4.7
    • Timeliness

      4.8
    • Service Excellence

      4.7
    • Value

      4.6
    • Would Recommend

      4.7
    • $1,000+
    • 1,000 - 9,999 employees
    • Bengaluru, India

    Flatworld Solutions is an outsourcing company headquartered in Princeton, N.J. Founded in 2006, they have a team of over 750 employees. The firm's international offices are based across India, the U.K, and the Philippines and has experience in nonvoice/ back office, transcription, and call center services. Their Clients mostly work in manufacturing, education, and healthcare industries. 

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    Clients

    • MSN

    Industries

  • 80
    (8 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      4.9
    • Undisclosed
    • 50 - 249 employees
    • Jackson, MI

    AMBS Call Center provides voice services from its Jackson, Mich. headquarters and additional locations in Grand Rapids, Mich. and Tampa, Fla. Founded in 1932, they have about 27 employees that serve a variety of clients in a range of sectors. 

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    Clients

    • Cadillac

    Industries

  • 81
    (6 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    Intellink is a Data management company in Ukraine. Founded in 2020, they have over 50 employees with clients in hospitality, education, transportation, medicine, and consumer products. Their services include Data annotation and Data collection. 

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    Clients

    • EcoSoft

    Industries

  • 82
    (2 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Thatcham , England

    Verbatim Virtual Receptionists is a call answering service company that was founded in 1997. Based in Thatcham, U.K., the team of about 10 employees does voice services and non-voice BPO and back-office services, including virtual receptionist, inbound appointment scheduling, B2B lead generation and qualification, and online customer support.

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    Clients

    • Knight Frank

    Industries

  • 83
    (6 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.6
    • Would Recommend

      4.9
    • $10,000+
    • 1,000 - 9,999 employees
    • Cambridge, MA

    Founded in 2015, Peak Support is a Boston-based business process outsourcing (BPO) provider. Their approximately 250 employees provide both voice services like inbound appointment scheduling and B2C telemarketing. They also provide email- and chat-focused customer support.

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    Clients

    • Ministry of Supply

    Industries

  • 84
    (4 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 2 - 9 employees
    • Dubai, United Arab Emirates
    Small email marketing company Dreamline Digital LTD, is in دبي, United Arab Emirates. They provide email marketing, sales outsourcing, marketing strategy, and social media marketing and were founded in 2018.
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    Industries

  • 85
    (9 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • BucureÈ™ti, Romania

    Answering service company Valoris Center is in București, Romania. The company provides voice services, non-voice bpo/back office services, and CRM consulting and SI and is midsize.The company was established in 2006.

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    Industries

  • 86
    (6 Reviews) 4.6
    • Timeliness

      4.8
    • Service Excellence

      4.6
    • Value

      4.1
    • Would Recommend

      4.7
    • $1,000+
    • 250 - 999 employees
    • Nashville, TN

    JumpCrew is a midsize advertising company. They focus on advertising, digital strategy, marketing strategy, content marketing, and more and were launched in 2016. The company is based in Nashville, Tennessee.

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    Clients

    • Alibaba

    Industries

  • 87
    (22 Reviews) 4.7
    • Timeliness

      4.6
    • Service Excellence

      4.7
    • Value

      4.3
    • Would Recommend

      4.7
    • $1,000+
    • 50 - 249 employees
    • Farmington, CT

    Strategic Sales & Marketing (SSM) is a lead generation company based in Farmington, Conn. Founded in 1989, SSM helps companies with lead generation and appointment setting services focused on B2B major accounts.  Typical clients are looking to reach the Owner, Director, VP or C level of contact, have a sales cycle that requires multiple touch-points, and uses a "solution sell process." 

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    Clients

    • CT Technology Council

    Industries

  • 88
    (31 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • Undisclosed
    • 250 - 999 employees
    • Toronto, Canada

    LexReception is a telecommunications firm founded in 2011. Based in Portland, Ore., the team of 2 employees specializes in voice services and non-Voice BPO/Back office services. They mainly serve clients in the legal industry. 

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    Clients

    • The Law Office of Robert David Malove

    Industries

  • 89
    (5 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      3.9
    • Would Recommend

      5.0
    • $5,000+
    • 2 - 9 employees
    • Fairfax Station, VA

    Business consulting company Red2Black Group was established in 2016. The firm offers business consulting, email marketing, CRM consulting and SI, sales outsourcing, and more and has a small team. The firm is in Fairfax Station, Virginia.

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    Industries

  • 90
    (11 Reviews) 4.7
    • Timeliness

      4.7
    • Service Excellence

      4.7
    • Value

      3.4
    • Would Recommend

      4.9
    • $5,000+
    • 50 - 249 employees
    • Evanston, IL

    Founded in 2004, Acquirent is a telephone answering service. The small Evanston, Illinois-based team specializes in voice services and CRM consulting and SI.

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    Clients

    • HomeAdvisor

    Industries

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