Looking for a top usability testing agency in the United Kingdom?

Usability testing helps companies vet if a product is worth investing time and resources in building. It also helps improve existing products by accounting for user feedback and pain points in design and functionality updates.

For example, let's say you're looking at Analytics and notice visitors to your website often visit one page only. You may hypothesize that your navigation is not user friendly. You could design and develop an updated navigation, or you could hold user tests to vet your hypothesis and get suggestions for navigation features your users need.

User testing may seem time consuming up-front, but it ultimately saves time and money later. For expert assistance, consider hiring a usability testing company. Usability testing services define test scenarios, identify test subjects, conduct the tests, and compile feedback for you.

To assist you in your search for a partner, we’ve compiled this list of the top usability testing companies in United Kingdom. Browse descriptions, feedback, and awards to find which can best suit your company’s needs. If you need more support, tell us about your project, and we'll match you with recommended companies.

List of the Best United Kingdom Usability Testing Services

  • 31
    $10,000+
    10 - 49 Employees
    London United Kingdom
    We Are Kitty is a small London, United Kingdom-based user experience design company. Founded in 2017, the team provides ux/ui design, e-commerce development, web design, web development, and more.
    Industries
    Notable Project

    A household staff recruitment agency hired Kitty to rebrand the company and develop their website from scratch. The goal was to improve customer and candidate conversions.

    "I couldn't be happier with the outcome."

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  • 32
    $1,000+
    2 - 9 Employees
    London United Kingdom

    Apptaste is a UI/UX design firm based in London. Founded in 2018, their team of 6 serves clients in the arts and education sectors. Services include screenshot design and app logo design.

    Clients
    Meals
    Family Apps LLC
    Merrier
    Zodiacs
    Industries
    Notable Project

    Apptaste created UI/UX and app store visual designs for a branding agency. The new app design convey their client perfectly. The collaboration between teams has been seamless.

    “It's expected that conversion rates will increase by 70% with this new re-design.” – CEO, Branding Agency

  • 33
    $5,000+
    10 - 49 Employees
    London United Kingdom

    Founded in 2016, Rudo Studio is a full-service UX/UI design agency based in London. They also provide web design and product design services. Their team works with both small and midmarket businesses. 

    Clients
    Voyager World Wide
    Nicon
    SupplyCompas
    Fidus Information Security
    Industries
    Notable Project

    Rudo Studio worked with a sustainable fashion tech startup to build a new WordPress website. Their work resulted in a 400% increase in leads. 

    "Rudo Studio understands our brand guidelines and is really receptive to our feedback." – Head of Marketing, Fashion Startup

  • 34
    $5,000+
    2 - 9 Employees
    London United Kingdom

    Fello Studio Ltd is a studio based in London and founded in 2018. With more than two employees, they offer UX/UI design, web design, and branding solutions to small and mid-market firms in the industries of consumer products and healthcare.

    Clients
    Tapkit
    1Brand
    Industries
    Notable Project

    Fello Studio Ltd provided UX design solutions for a social media microsite startup. Design work was done in one-week sprints. The startup was able to save on time thanks to Fello Studio Ltd’s contributions.

    “They’ve really mastered the design sprint method they use.” - Founder, Social Media Microsite Startup

  • 35
    $5,000+
    2 - 9 Employees
    London United Kingdom

    Milo Creative is a digital studio located in London. Founded in 2002, it has a team of 17 that specializes in mobile app development, UX/UI design, and web development services. They work with companies in various industries including education, health care & medical, and advertising & marketing.

    Clients
    Sony Music
    Paul Smith
    WaterAid
    Industries
    Notable Project

    Milo Creative built a mobile app to create coverage for a third party client. The team designed the platform's UX and UI, then developed methods for data importation. The app gained thousands of users in a short period of of time while generating the buzz that the client desired.

    “Within the first few days, the app earned over 10,000 users, which was great for such a niche app. It was the perfect tool to get our client’s project in front of journalists to generate awareness.” –Head of Production, Tech Communications Agency
     

  • 36
    $25,000+
    10 - 49 Employees
    Sarratt United Kingdom

    Clock Limited is a digital design and build company. Founded in 1997, the company is headquartered in Kings Langley, United Kingdom. They have a team of around 35 employees who focus on custom software, web, and mobile app development.

    Clients
    International Tennis Federation
    Wall Street Journal
    Leicester Tigers
    The Sun
    Industries
    Notable Project

    Clock Limited redesigned a website for a news and media outlet. The team also built a custom CMS for the client. The site forms the foundation of the internal team's business.

    "The CMS is fantastic and they have been very receptive to our ideas, no matter how big or small." – Site Editor, News Outlet

  • 37
    $10,000+
    10 - 49 Employees
    London United Kingdom

    vinille is a design agency based in Tallinn, Estonia with over 10 experts. Founded in 2019, they offer branding, business consulting, and product design solutions for mid-market and enterprise-level clients in the industries of financial services and e-commerce.

    Clients
    Bang & Olufsen
    Bocktailed
    Chopard
    Industries
    Notable Project

    vinille developed a mobile app for a business services company. The app was built to showcase the company’s vision and concept. The company is satisfied with the results.

    “Very effective and efficient.” - Account Director, Business Services Company

  • 38
    $25,000+
    10 - 49 Employees
    Liverpool United Kingdom

    Apposing Limited is a development agency based in Liverpool, U.K. with around 15 employees. They mainly focus on mobile app development for their clients mainly in the e-commerce, consumer products, and automotive services industries. 

    Clients
    Foot Asylum
    Caroo
    Tickr
    Toot
    Industries
    Notable Project

    Apposing Limited provided frontend development for a car-sharing platform, working on the mobile and web apps. They worked primarily in React for the native iOS and Android platforms. Their work was of high quality and met all of the milestones necessary. 

    "Their resilience and commitment to the project has been very impressive." – Head of Product, Car-Sharing Platform

  • 39
    $5,000+
    2 - 9 Employees
    Brighton United Kingdom

    Wolfcub Digital is a creative design and development studio based in Brighton, United Kingdom. They have a team of fewer than 10 specialists who provide UX/UI design, branding, and mobile app development services. Ever since the company was founded in 2013, they've offered their services to the IT, arts, and healthcare industries among others.
     

    Clients
    Adur & Worthing Councils
    Ian Fleming Publications Ltd
    Space Doctors
    Industries
    Notable Project

    Wolfcub Digital redesigned and developed a website for a publishing company. They renewed the website with the company’s unique style and aesthetic in mind, focusing their energy on building a sophisticated, user-friendly platform. Some of the functionalities that were built into the site included an interactive timeline and a microsite dedicated to one book.
     

  • 40
    $5,000+
    10 - 49 Employees
    London United Kingdom

    Backswood is a digital agency founded in 2019 in London. Their team of over 10 offers mobile app development, web development, and UX/UI design solutions for small businesses in the fields of IT and e-commerce.

    Clients
    Superco
    Lyons Hill Farm
    Tribery
    Industries
    Notable Project

    Backswood developed an e-commerce platform for a livestock farm business. The site was to be ready for the Christmas period. Backswood ended up completing the site ahead of time. 

    “Tom is very articulate, which helps people inexperienced in tech development, like me, enormously.” - Owner, Livestock Farm Business

  • 41
    $10,000+
    2 - 9 Employees
    Holborn United Kingdom

    Webpop Design is a web design agency based In London. Founded in 2008, their small team is known for their UX/UI design, branding and SEO efforts as well. They work primarily with small businesses in multiple industries.

    Clients
    Synchtank
    Pineapple Contracts
    Black Sheep Press
    Vanta Group
    Industries
    Notable Project

    After a website was neglected for some time, Webpop Design took over maintenance for a publishing company’s WordPress site. They updated plugins to ensures users could purchase licensed downloads. They were able to find a solution to each challenge they’ve faced, resulting in a well-functioning platform. The team is responsive and completes work quickly.

     “[E]very contact with them has been absolutely superb.” – Owner, Publishing Company

  • 42
    $1,000+
    10 - 49 Employees
    Woodmansey United Kingdom

    Founded in 2015, Addict2Web is headquartered in Ahmedabad, India with another location in Beverly, U.K. With 10+ employees, they provide UX/UI design, graphic design, and web development services for enterprise, midmarket, and small businesses focused on e-commerce, education, and real estate industries.

    Clients
    Maids for Change
    Association of Learning
    GEL IELTS
    Auslec
    Industries
    Notable Project

    Addict2Web Technologies worked as a third-party and migrated a large custom online store into a Shopify site for a business services company. They adjusted elements of code were needed along with several smaller tasks like adjusting the layout. The project is looked to contribute to an entire new stream of revenue.

    "This could be an entirely new stream of revenue for the company." CEO, Business Services Company.

  • 43
    $10,000+
    2 - 9 Employees
    London United Kingdom

    RGB team is a digital design agency founded in 2017 run by a team of fewer than 10 people. Based in London, with an office in Instanbul, they provide UX/UI design solutions for small and medium-sized businesses in the fields of business services and e-commerce, with their UX services focused on UX strategy, usability testing, and user research.

    Clients
    APS Garden Machinery
    Balabam
    Anne Bebek
    Industries
    Notable Project

    RGB team was hired by a pizza restaurant to improve the design of their online booking platform. RGB team made a user-friendly design for the app, which increased traffic on the website by 15-20%. The system itself has improved greatly, according to the owner of the restaurant.

    "Korkmaz is a man of his word. Whatever he has promised, he will do. That's important in this business. They're honest, punctual, and come at a good value. " - Owner, Pizza Restaurant

  • 44
    $10,000+
    50 - 249 Employees
    Southampton United Kingdom

    Etch is a network of agencies, consultancies, and experts headquartered in Southampton, England, with offices in London and Cape Town. Since 2012, their team of over 50 professionals has offered business consulting, product design, and UX/UI design solutions primarily for mid-market firms, working in various industries such as consumer products, financial services, and hospitality.

    Clients
    AA
    BBC
    British Airways
    Industries
    Notable Project

    Etch provided web training services for a nonprofit using Google Design Sprints. The training was then used by the nonprofit to support engagement with parents in nursery schools. This has allowed the nonprofit to work more efficiently than before.

    "Their sprint methodology has enabled us to compress many weeks’ worth of work into a single week. Sprints allow us to receive and act on user feedback early in the development process, thereby ensuring we reach our beneficiaries with solutions that truly respond to their core needs and to do this in a cost-effective manner." - Head of Innovation, Nonprofit

  • 45
    $1,000+
    10 - 49 Employees
    London United Kingdom

    ExpandX Marketing & Web is a digital marketing agency and web solutions provider headquartered in Sofia, Bulgaria. It also has locations in London and Washington, D.C. The company was founded in 2015, has a team of 6 people, and provides digital strategy, marketing strategy, and social media marketing for mostly mid-market and small businesses in the business services, consumer products & services, and health care & medical services industries. 
     

    Clients
    Best Western Hotels
    OSM International Group (Italy)
    Telelink Services Group (Bulgaria)
    Spaces Property Group (UK)
    Industries
    Notable Project

    ExpandX developed a website and created branding and marketing material for an IT systems company. The company created an appealing and interactive website for the client that included an easy-to-use admin panel and was optimized for SEO. Additionally, the company generated new branding and marketing strategies for the client. ExpandX’s services improved search rankings, the visibility of the client’s brand ambassador program, and the client’s overall visibility.

    “They advised us and offered the most up-to-date solutions in web design, content marketing, web development, and digital marketing. This further increased our satisfaction with their work.” – Marketing Manager, IT Systems Company

  • 46
    $5,000+
    10 - 49 Employees
    Leeds United Kingdom

    Wildfire Marketing is an SEO company based in Leeds, United Kingdom, with a secondary office in London, United Kingdom. Founded in 2016, this company has 10 employees. Services provided by Wildfire Marketing include SEO and web design for small to mid-sized businesses.

    Clients
    Priestley's Estate Agents
    RIM Scaffolding
    L1 Performance
    Industries
    Notable Project

    Wildfire Marketing provides web design, social media marketing, and SEO services on an ongoing basis for an Escape Room company. The team creates and posts social media content, with the client reported a large spike in bookings since they took over.

    "Everything they have done has really helped my business. They put together the video so quickly, which was really impressive." Owner, Escape Room Company

  • 47
    $25,000+
    10 - 49 Employees
    Bristol United Kingdom

    Atomic Smash is a WordPress and WooCommerce studio headquartered in Bristol, England. Founded in 2010, they now have about 12 employees who specialize in web development, web design, and UX/UI design services. Their clients are typically small businesses in the arts, entertainment, and music as well as business services industries. 

    Clients
    Positive News
    Whietchapel Gallery
    Amnesty
    Industries
    Notable Project

    Atomic Smash designed and developed a WordPress website for a financial consulting company. They built the website to reflect the client's brand identity. The modern design received positive feedback from clients. 

    "I’m really happy and thankful for what they’ve done for us." — Managing Director, Financial Consulting Company

     

  • 48
    $1,000+
    10 - 49 Employees
    London United Kingdom

    POLARIS is an SEO agency in London, England. Founded in 2009, they have about 10 employees that serve mostly small-business and midmarket clients in the business, education, and e-commerce sectors. Services include SEO, PPC, and UI/UX design.

    Clients
    Paradox London
    Liquidline
    The Hand Specialist
    Industries
    Notable Project

    POLARIS handled SEO strategies by leveraging public relations tactics for a coffee and beverage company. Their team also renewed existing PPC operations by identifying the most profitable opportunities. Their efforts have increased the client’s lead generation.

    “I was most impressed by their strategic approach, the ideas and the energy they bring to the account. Their knowledge is unquestionable but it is how they apply it that makes the real difference.” – Head of Marketing, Coffee and Beverage Company

  • 49
    $10,000+
    10 - 49 Employees
    London United Kingdom

    Gorrion Software House is a software development firm founded in 2009. Based in Gliwice, Poland, with additional offices in Katowice, Poland and Silesian, Poland, the team of 32 specializes in web development, mobile app development, and custom software development. They primarily serve small business clients in the business services, consumer products & services, and e-commerce industries. 

    Clients
    Whirlpool
    McDonald's
    ASUS
    Industries
    Notable Project

    Gorrion Software House worked on various e-commerce development needs for an e-commerce platform. The team has created large CSMs, mobile applications, and rapid shipping management. The client was pleased with the team's work. 

    "The project management was very effective." — CEO, E-Commerce Platform

  • 50
    $10,000+
    10 - 49 Employees
    Bristol United Kingdom

    MyOxygen is a 10+ team of mobile app developers, UI/UX designers, and digital strategists. Based in Bristol and founded in 2001, the company uses a comprehensive approach that aligns business needs with remarkable results.

    Clients
    Kohler
    Ministry of Defense
    National Health Service
    Oxford University Press
    Industries
    Notable Project

    MyOxygen developed a multi-device mobile app for an ambulance service to help map field resources, assess incident impact, and coordinate routes more effectively. The app is widely used by its target audience. The client found the team to be highly attuned to their needs throughout the project and pleasant enough to share a laugh with.

    “I’ve always been impressed with their innovation, approachability, professionalism, flexibility, and ability to look forward.” – Resilience Officer, Emergency Ambulance Service

  • 51
    $5,000+
    10 - 49 Employees
    London United Kingdom

    CelerArt is a digital design agency founded in 2015 and based out of Kiev, Ukraine. They have a team of 7 who provide web design, branding, UX/UI design, and graphic design for clients.

    Clients
    Setai Television
    Peapods, Inc
    Schlumberger
    Industries
    Notable Project

    CelerArt partnered with a social media platform to help them with their design strategies for 25 different projects. The partnership was successful and the level of design exceeded the client’s expectation. 

    “Everything has been very intuitive, which is why we’ve done so many projects with them. They deliver everything we imagine even above our expectations. We will continue working with them.” –– CEO, Social Media Platform

  • 52
    $10,000+
    10 - 49 Employees
    London United Kingdom

    STAKK is a London-based mobile app company founded in 2020. With fewer than 50 employees, they specialize in mobile app development, web development, and UX/UI design for clients that work in various industries, such as IT, business services, and the government.

    Clients
    The British Museum
    Moms Beyond
    Apocalypse Survival Training
    Industries
    Notable Project

    STAKK built a mobile app for a jewelry marketplace. The platform had an in-house team for their web and mobile site, but their customers were requesting a mobile app. Beta testers of the app have given positive feedback on the app.

    “...they met most of our deadlines, and if they didn’t there was a very good reason why that was.” - Co-Founder & CTO, Jewelry Marketplace

  • 53
    $10,000+
    10 - 49 Employees
    Cranfield United Kingdom

    SO technology is a design & technology company based in Cranfield, U.K., with an office in London. The company, founded in 2007, has a team of around ten that provides e-commerce development, web development, custom software development, digital strategy, mobile app development, UX/UI design, and web design services. SO technology serves small and mid-market companies in the e-commerce, business services, energy & natural resources, retail, and education industries.

    Clients
    bakerdays
    House of Hackney
    Tom Dixon
    Bernhardt Furniture
    Industries
    Notable Project

    An education app provider hired SO technology to develop a math teaching app. As part of the engagement, SO technology designed the app's architecture, outlined rudimentary designs, developed the database and back end, built an admin site, and built a game for the platform. The platform was completed and became popular among children, parents, and teachers. SO technology continues to provide technical support.

    "They’re very versatile. I know that I can ask them to handle a bunch of different tasks, and they will be able to manage it." - Owner & Director, Education App Provider

  • 54
    $25,000+
    10 - 49 Employees
    London United Kingdom

    AK Full Auto is a software company based in London with more than 10 employees. They have offered web development, mobile app development, and web design solutions since their founding in 2018. They mainly work with small and mid-market firms.

    Clients
    Appeaser
    Industries
    Notable Project

    AK Full Auto developed a mobile app for an app development company. The company needed to build a scientific graphing calculator app. The app is now one of the most popular of its kind on the Android store.

    “Communication is fine. We have regular weekly calls through Google Meet, WhatsApp, or video calls. AK Full Auto is good with that part of the communication.” - Founder, App Development Company

  • 55
    $10,000+
    2 - 9 Employees
    London United Kingdom

    Zenbu Ltd. is a design and development studio based in London. Founded in 2020, their team of under 10 serves primarily small and midmarket businesses in industries such as advertising and marketing and e-commerce. Services include web design and development, UX/UI design, social media and email marketing, and SEO.

    Clients
    Virality Diagnostics
    Impactful
    Industries
    Notable Project

    Zenbu Ltd. provided web development and SEO services to a medical device distributor. The team implemented several features and functionalities, including a customer portal. Their efficient and high-quality services satisfied internal stakeholders.

    "They don’t compromise speed for performance or quality. The quality of the work is extremely good." — Science & Logistics Director, Medical Device Distributor 

  • 56
    Undisclosed
    2 - 9 Employees
    Lisburn United Kingdom

    Scaffold Digital is a custom mobile and web development firm based in Lisburn, UK. Founded in 2008, their team of 7 serves clients in the nonprofit sector. Services include iOS/Android, Laravel, and AngularJS development.

    Clients
    University of Ulster
    Warmflow
    Antrim & Newtonabbey Borough Council
    Shelbourne Motors
    Notable Project

    Scaffold Digital created a mobile app for a clean-water nonprofit. They produced a user-friendly app that has seen a sizeable number of downloads. The team managed the project effectively.

    “They had a great workflow easy to track software and great contact whenever needed.” – Head of Development, Nonprofit

  • 57
    $10,000+
    2 - 9 Employees
    London United Kingdom

    Caboodle UX Studio is a design company located in Winchester, Hampshire, England. Their team of around five employees provides UX/UI services and custom software development for businesses of all sizes. Primarily, they work in the financial and consumer services industries.  

    Industries
    Notable Project

    Partnering with a market research company, Caboodle UX Studio designed and developed multiple versions of an application prototype. The client deems the project a success, praising Caboodle's investment and design expertise. 

    "They were very skilled at slotting into our team. I never had any problems keeping in touch with them." – Former UX Research Director, Market Research Firm 

     

  • 58
    $10,000+
    2 - 9 Employees
    Wickford United Kingdom

    Impact Media is an enterprise-level WordPress web design and support agency based in Wickford, UK, with an office in Shoreditch, UK. The agency, founded in 2003, is a team of less than ten who provide WordPress web development and design, and UX/UI design services to small and midmarket companies. 

    Clients
    Bakels
    Vetro Tooing
    Grouts The Bakers
    PG Global
    Industries
    Notable Project

    Impact Media was hired by a Fintech Startup Company to construct the frontend of the Company's website. They also provided SEO services and tracked the Company's engagement metrics on Google Analytics. The MVP frontend website was able to organically drive traffic. This led to the Company investing more into their app, creating more opportunities for investment. 

    "Their knowledge of WordPress went above and beyond our needs, and they still achieved everything quickly." - CMO, Fintech Company 

  • 59
    $50,000+
    50 - 249 Employees
    London United Kingdom
    User experience company LAB Group was founded in 2003. The firm provides ux/ui design, digital strategy, e-commerce development, mobile app development, and more and has a midsize team. The firm is located in London, United Kingdom and Cape Town, South Africa.
    Industries
    Notable Project

    LAB Group has been working with a nonprofit organization for 12 years to continuously develop their extranet in 12 market versions and 10 languages. Currently, the team is working on two more versions.

    "Their honesty and transparency are impressive."

  • 60
    $10,000+
    2 - 9 Employees
    Bristol United Kingdom

    Founded in 2010 in Bristol, United Kingdom, POPcomms is a design company with a team of around 10 employees. They offer mobile app development and UX/UI design services to enterprise and mid-level businesses in multiple industries.  

    Industries
    Notable Project

    Under contract with a medical device company, POPcomms leveraged Showpad and HTML5 to develop an interactive sales app to allow for digital purchasing. Their work has delivered critical value during the COVID-19 pandemic while in-person sales are not an option. 

    "We didn’t really know anything about Showpad. This was the biggest challenge we had to overcome, and they helped us do that quite effectively. POPcomms took us on a journey very quickly and efficiently." – Marketing Manager, Medical Device Company 

     

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Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

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