Top 100 Phone Answering Services in India

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Top 100 Phone Answering Services in India

The Best of March 2024

Looking for a top answering service in India?

Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging. 

List of the Best India Answering Services

  • 1
    (6 Reviews) 4.2
    • Timeliness

      4.3
    • Service Excellence

      4.2
    • Value

      4.3
    • Would Recommend

      4.4
    • $1,000+
    • 1,000 - 9,999 employees
    • Gurugram, India

    MattsenKumar is a back office services provider based in Woodburn, Ore., with an office in Gurgaon, India. Founded in 2010, MattsenKumar's team of 364 employees offers voice/call center services and non-voice BPO/back office services.

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    Industries

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  • 2
    (23 Reviews) 4.7
    • Timeliness

      4.8
    • Service Excellence

      4.7
    • Value

      4.6
    • Would Recommend

      4.7
    • $1,000+
    • 1,000 - 9,999 employees
    • Bengaluru, India

    Flatworld Solutions is an outsourcing company headquartered in Princeton, N.J. Founded in 2006, they have a team of over 750 employees. The firm's international offices are based across India, the U.K, and the Philippines and has experience in nonvoice/ back office, transcription, and call center services. Their Clients mostly work in manufacturing, education, and healthcare industries. 

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    Clients

    • MSN
    • Korchina
    • Fujitsu
    • Yale School of Management

    Industries

  • 3
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 1,000 - 9,999 employees
    • Noida, India

    Go4Customer is a contact center outsourcing company that is based in Noida, India with other centers in Jaipur, Mumbai, Bengaluru, Chennai, Ahmedabad, and Bhopal, India, South Tiverton, UK, and Houston. Since 2004, their team of over 200 experts have been providing voice/call center services and BPO/back office services. Go4Customer works with different industries including information technology, financial services, and consumer products.

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    Clients

    • MSME
    • BSNL
    • TIMEX
    • HudCo

    Industries

  • 4
    (1 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      4.5
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Bengaluru, India

    Unee Solutions is a business process outsourcing firm based in Stafford, Texas with additional assets in India and Israel. They were founded in 2007 and currently have a staff of 125 employees. Unee Solutions' solutions focus on lead generation and include both voice outsourcing and non-voice back office services.

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    Clients

    • Kern
    • Krohne
    • Cimatron Group
    • Jurat

    Industries

  • 5
    (4 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.6
    • Would Recommend

      4.9
    • $1,000+
    • 1,000 - 9,999 employees
    • Bengaluru, India

    Invensis is an IT, BPO, and call center services company based in Bangalore, India, with an office in Wilmington, Del. Founded in 2000, Invensis's team of more than 350 employees offer non-voice BPO/back office services and call center services.

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    Clients

    • Groupon
    • Sprint
    • Web2Carz
    • Wyndham

    Industries

  • 6
    (5 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.6
    • Would Recommend

      4.8
    • $1,000+
    • 50 - 249 employees
    • Chandigarh, India

    Octopus Tech Solutions is a call center and voice services company based in Amritsar, India. Founded in 2011, they also have offices in Gurgram and Chandigargh, India. The company of 50+ employees provide non-voice BPO services and voice services to primarily midmarket businesses in the financial services sector. 

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    Clients

    • Club Factory
    • Moneed
    • Stephen Udoff

    Industries

  • 7
    (8 Reviews) 4.7
    • Timeliness

      4.8
    • Service Excellence

      4.7
    • Value

      4.8
    • Would Recommend

      4.8
    • $25,000+
    • 250 - 999 employees
    • Pune, India

    ITCube Solutions is a technology service headquartered in Cincinnati, OH with a satellite office in Pune, India. Founded in 2003, the team of 600+ employees provides a host of services including custom software, web, and mobile app development. IT Cube Solutions also supports clients with application management and enterprise app modernization.

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    Clients

    • Bridgestone
    • Cavotec
    • Shapoorji Pallonji
    • Compex
  • 8
    (4 Reviews) 4.4
    • Timeliness

      4.4
    • Service Excellence

      4.4
    • Value

      4.8
    • Would Recommend

      4.5
    • $1,000+
    • 250 - 999 employees
    • New Delhi, India

    Founded in 2011, Call2Customers is an outsourced call center in New Delhi, India with roughly 250 employees who provide voice and BPO services. They focus on B2B lead generation and B2C telemarketing for clients.

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    Clients

    • BETA IT
    • TalkWire
    • Wealth Partner Australia
    • Verified Learning

    Industries

  • 9
    (6 Reviews) 4.8
    • Timeliness

      4.7
    • Service Excellence

      4.8
    • Value

      4.7
    • Would Recommend

      5.0
    • $5,000+
    • 250 - 999 employees
    • Kalyan, India

    Tasks Expert is a social media marketing agency located in Killeen, Texas and Kalyan, India. The firm focuses on social media marketing and has a small team.The firm was founded in 2017.

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    Industries

  • 10
    (10 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Gurugram, India

    Tech Fi Technologies is an IT company founded in 2016 in Gurugram, India. With no more than 50 experts, they offer voice services, web development, and web design solutions for clients ranging from small firms to large companies in the fields of e-commerce and education.

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    Industries

  • 11
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Patna, India

    Technosys IT Management Pvt. Ltd. is an IT firm founded in 2015 with more than 10 employees. Based in Patna, India, they offer back-office services, voice services, and business consulting solutions for small firms and mid-market businesses alike.

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    Clients

    • Mclinic Healthtech
    • Nestiva Hospital
    • Helibenz Tech Solutions
    • Fillip Technologies

    Industries

  • 12
    (10 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.6
    • Would Recommend

      4.9
    • Undisclosed
    • 50 - 249 employees
    • Kolkata, India

    Task Virtual is an outsourcing agency based in Kolkata, India. Since 2016, their small team of 9 has been specializing in market research, business consulting, non-voice BPO services, branding, transcription, and more. They mainly work with midmarket clients in a variety of industries.

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    Industries

  • 13
    (10 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      5.0
    • Would Recommend

      4.9
    • $1,000+
    • 10 - 49 employees
    • Coimbatore, India

    Stepping EDGE is a marketing firm founded in 2018 with fewer than 10 members. Based in Coimbatore, India, they are experts in social media marketing, mobile and app marketing, and PPC ads for small businesses in industries such as e-commerce, gaming, and arts.

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    Clients

    • Caitec
    • ESG Securities
    • Solutionz

    Industries

  • 14
    (1 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • New Delhi, India

    With offices in Mumbai and New Delhi, India, Cosmic Sounds - Dubbing Voice Over is an audio & video localization and translation services company. Since 2008, their small team of six has been specializing in voice services and other digital marketing efforts for primarily small businesses. 

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    Clients

    • DHIRA
    • WHO
    • Akshay Kumar
    • Bloodshot

    Industries

  • 15
    (0 Reviews)

    Not yet reviewed.

    • $5,000+
    • 250 - 999 employees
    • Bengaluru, India

    Cimmons Integrated Services Private Limited is an answering service. The midsize Bengaluru, India-based agency was established in 2020. Their services include call center services, customer service outsourcing, and sales outsourcing.

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    Clients

    • BOSCH | ASSETZ PROPERTY GROUP | SLICE PAY | ELECROOM | RAJALAKSHMI EDUVERSE | ADYPU | NOVA BENEFITS | BETTERHALF | AULAS | RELICELL | WDI | HOYSALA CAABZ | BRAIN TREE GAMES | BOSCH HONDA | QWIKCILVER

    Industries

  • 16
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 1,000 - 9,999 employees
    • Chennai, India

    VirtusaPolaris is an international business consulting firm that offers a multitude of IT services ranging from web development and design to software development to IT consulting to business process outsourcing. With offices in Chennai, India, Westborough, MA, and New York, NY, VirtusaPolaris has been around since 1993 and is composed of an ever-growing team of nearly 3,000 employees.

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    Clients

    • Pegasystems
    • JPMorgan
    • AIG

    Industries

  • 17
    (6 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • Ahmedabad, India

    PeopleTree Knowledge Services is a growth acceleration company based in New York City, with an office in Ahmedabad, India. Founded in 2014, they have fewer than 10 employees that service mostly small and mid-market businesses. They provide non-voice BPO/back office services, voice services, content marketing, IT managed services, and cloud consulting services.

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    Industries

  • 18
    (2 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Bengaluru, India

    Cerebra LPO is a legal process outsourcing firm based in Bangalore, India with additional offices in Mumbai and Dubai. Founded in 1992, Cerebra LPO provides non-voice BPO/back office services and voice/call center services to primarily attorneys and law firms around the world.

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    Clients

    • Bank of India
    • CMC Limited
    • ING
    • Siemens

    Industries

  • 19
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • Ahmedabad, India
    Motif is a large call center service. Based in San Mateo, California; Ahmedabad, India; Ahmedabad, India and Quezon City, Philippines, the company was founded in 2000. Their services include voice services.
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    Industries

  • 20
    (1 Reviews) 3.0
    • Timeliness

      3.0
    • Service Excellence

      3.0
    • Value

      3.0
    • Would Recommend

      3.0
    • $1,000+
    • 1,000 - 9,999 employees
    • Mumbai, India

    Athena BPO is a domestic BPO based in Mumbai and Bangalore, India. Founded in 1990, Athena provides voice/call center services and non-voice BPO/back office services.

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    Industries

  • 21
    (2 Reviews) 4.8
    • Timeliness

      4.5
    • Service Excellence

      4.8
    • Value

      4.3
    • Would Recommend

      4.5
    • $1,000+
    • 50 - 249 employees
    • Kolkata, India

    VA Talks is a virtual assistance company based in Kolkata, India. Founded in 2015, VA Talks has a team of about 30 and provides non-voice BPO/back office services, voice/call center services, and transcription capabilities to a variety of companies across different industries.

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    Clients

    • Bias Media
    • VonHayden Security
    • Natasha Brown
    • Avalon Risk Management

    Industries

  • 22
    (1 Reviews) 4.0
    • Timeliness

      3.5
    • Service Excellence

      4.0
    • Value

      4.0
    • Would Recommend

      4.0
    • $1,000+
    • 50 - 249 employees
    • Mumbai, India

    Based in Mumbai, India, Exactus is a legal process outsourcing services firm founded in 1995. The team of 34 specializes in non-voice BPO/back office services, voice service, and translation. They serve clients in the legal industry. 

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    Industries

  • 23
    (1 Reviews) 4.0
    • Timeliness

      5.0
    • Service Excellence

      4.0
    • Value

      4.5
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • New Delhi, India

    TravelsBpo, a call center company and non-voice bpo/back office services company, is located in New Delhi, India. They focus on voice services and non-voice bpo/back office services and were launched in 2011.

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    Industries

  • 24
    (2 Reviews) 3.8
    • Timeliness

      3.8
    • Service Excellence

      3.8
    • Value

      3.0
    • Would Recommend

      4.0
    • $1,000+
    • 50 - 249 employees
    • New Delhi, India

    Intrust Global is a BPO services provider based founded in 2005 in New Delhi, India, with a secondary office in Bangalore, India. With a team of more than 50 employees, Intrust Global provides non-voice BPO/back office services and voice/call center services to a variety of different industries. 

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    Industries

  • 25
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Noida, India

    Plaxonic Technologies is a BI firm based in Noida, India. Founded in 2013, their team of 60 serves clients in the auto repair sector. Services include e-commerce and mobile app development.

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    Industries

  • 26
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Jalandhar, India
    Recruiting company VoPro was launched in 2013. Their midsize team is in Jalandhar, India and Bengaluru, India and provides recruiting.
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    Industries

  • 27
    (0 Reviews)

    Not yet reviewed.

    • $10,000+
    • 1,000 - 9,999 employees
    • Kakkanad, India
    Aabasoft, a telephone answering service, is based in Kakkanad, India. They focus on call center services, web design, ux/ui design, IT managed services, and more and were established in 2002.
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    Industries

  • 28
    (0 Reviews)

    Not yet reviewed.

    • $75,000+
    • 250 - 999 employees
    • Kolkata, India
    Established in 2016, CogentHub Pvt. Ltd. Is a call center service. Their midsize team is headquartered in Kolkata, India. Their team provides call center services and customer service outsourcing.
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    Clients

    • Best BPO Services Provider in USA, Australia, Canada and New Zealand

    Industries

  • 29
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Hyderabad, India

    Cavalry Info Pvt Ltd(CIPL) is a call center service and back office outsourcing company. Launched in 2016, the midsize company is located in Hyderabad, India. Their services include call center services and back office outsourcing.

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    Clients

    • BAJAJ FINSERV
    • AIRTEL
    • VIDEOCON D2H

    Industries

  • 30
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Chennai, India
    ISPL Support Services is a midsize Chennai, India-based customer service outsourcing company. They offer customer service outsourcing, call center services, back office outsourcing, market research, and more and were established in 2009.
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    Industries

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