Top 100 Outsourced Customer Support Services
The Best of March 2024
Looking for a top customer support service provider?
Providing stellar customer support to your patrons helps build brand loyalty and relationships. The better you support and help with their concerns, the more you show them how much you care for them. Customer support service is a must for every business, not just retailers.
The Manifest has prepared a shortlist of the leading customer support service providers to help you match with the ideal partner. Take a moment to read through their client testimonials, profiles, and case studies to see if they fit the bill.
>List of the Best Customer Support Companies
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1
- $5,000+
- 1,000 - 9,999 employees
- Lexington, KY
Helpware is a call center located in Los Angeles that was founded in 2015. Their team of around 135 employees specializes in voice services, non-voice BPO and back-office services, HR consulting and outsourcing, transcription, and more.
Clients
- DoorDash
- Headspace
- Jam City
- Bittrex
Industries
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2
- $1,000+
- 1,000 - 9,999 employees
- Wilmington, DE
SupportYourApp is a Support-as-a-Service company founded in 2010 and headquartered in Wilmington, US. SupportYourApp's team of over 1400 professionals provides secure technical, customer support, and CX services to growing companies around the globe.
Clients
- Mastercard
- Amazon
- HERE Technologies
- MacPaw
Industries
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3
- $1,000+
- 1,000 - 9,999 employees
- Philadelphia, PA
Intelegencia is a non-voice bpo/back office services company. Established in 2009, the team specializes in non-voice bpo/back office services, cloud consulting & SI, and marketing strategy. Their midsize company is Atlanta, Georgia-based.
Industries
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4
- $1,000+
- 250 - 999 employees
- Amsterdam, Netherlands
Launched in 2015, Pexly is a back office outsourcing company. The company specializes in back office outsourcing, customer service outsourcing, and sales outsourcing and has a midsize team. The company is in Amsterdam, Netherlands.
Industries
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5
- $1,000+
- 250 - 999 employees
- Gilbert, AZ
Unity Communications, founded in 2009, is a BPO company headquartered in Tempe, Ariz., with additional offices in Global City, Philippines; Santo Domingo, Dominican Republic; and San Jose, Costa Rica. The team mainly provides non-voice BPO and back-office services, but they also do cloud consulting & SI, and IT strategy consulting. Equipped with 28 employees, they work with mid-market and small businesses in the telecommunications, business services, and GPS, navigation & GIS industries.
Clients
- ATT
- RingCentral
- Wireless Watchdogs
- MSP's
Industries
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6
- $5,000+
- 250 - 999 employees
- Kyiv, Ukraine
Founded in 2017, Limitless Technology Consultants (LimTC) is a tech consultancy based in Kiev, Ukraine. Their team of 50 provide voice services and non-voice back office services for clients.
Clients
- eKomi Ltd
- OneLook
- NectarDesk
Industries
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7
- $1,000+
- 250 - 999 employees
- Warszawa, Poland
Simply Contact is an outsourcing contact center based in Dnipro, Ukraine. The contact center, founded in 2015, has more than 400 employees and provides non-voice BPO/back office services and voice services. Simply Contact serves mid-market and other-sized companies in various industries that include hospitality & leisure; supply chain, logistics, and transport; and e-commerce.
Clients
- Wizz Air
- Metro Cash&Carry
- Bolt
- Yves Rocher
Industries
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8
- $50,000+
- 250 - 999 employees
- Fort Lauderdale, FL
APEX Call Centers is a call center services company headquartered in Fort Lauderdale, FL, Founded in 2017, their team of over 6 strategic locations in US, Mexico and Philippines specializes in Customer Service, Technical Support, Lead Generation, Help Desk and Order Processing.
Industries
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9
- $1,000+
- 50 - 249 employees
- Durrës, Albania
Dalerio Consulting is a consultancy founded in 2017 in Durres, Albania with no more than 10 experts. They specialize in social media marketing, email marketing, and SEO solutions for small and mid-market agencies in the industries of advertising and business services.
Clients
- KlimaTek
- Korrieri
Industries
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10
- $10,000+
- 250 - 999 employees
- San Pablo City, Philippines
Call center company Big Outsource is in San Pablo City, Philippines. The midsize firm was founded in 2014. Their services include voice services and non-voice bpo/back office services.
Industries
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11
- $1,000+
- 50 - 249 employees
- Sugar Land, TX
IdeasUnlimited is a support services provider based in the Philippines. They were founded in 2010 and have 68 employees. They specialize in voice services, HR services, and non-voice BPO for clients in the e-commerce, financial services, and healthcare fields.
Clients
- TravelWifi
- PatPat
- SMM Global
- Dallas Maids
Industries
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12
- $1,000+
- 1,000 - 9,999 employees
- Chicago, IL
Hugo is a back office outsourcing company. They focus on back office outsourcing, finance & accounting outsourcing (FAO), customer service outsourcing, sales outsourcing, and more and were founded in 2017. Their large team is Chicago, Illinois-based.Read MoreIndustries
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13
- $50,000+
- 10,000+ employees
- Wei Fang Shi, China
Welsend Telecom Co., Ltd. Is a CRM consulting and SI company. Their large team is in Weifang, China; Chengdu, China; Mianyang, China and Rizhao, China. Their services include CRM consulting and SI, voice services, and non-voice bpo/back office services. The firm was founded in 1999.
Industries
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14
- $1,000+
- 1,000 - 9,999 employees
- Kyiv, Ukraine
A.R.C.E. is a call center based in Lviv, Ukraine. Founded in 2007, the team of 52 specializes in voice and non-voice BPO/back office services.
Clients
- Vodafone
- VFS.Global
- CGI
- BlaBlaCar
Industries
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15
- $75,000+
- 50 - 249 employees
- Austin, TX
Outsourcing firm ContactWorks is based in Austin, Texas. They were founded in 2004 and now employ a team of 20 that specializes in voice services for clients in the financial & business services and healthcare industries.
Clients
- Fonality
- Giva
- TRC Staffing Services
Industries
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16
- $1,000+
- 1,000 - 9,999 employees
- Angeles, Philippines
Connext Global Solutions is a non-voice bpo/back office services company. The midsize Honolulu, Hawaii-based agency was launched in 2014. Their team focuses on non-voice bpo/back office services, finance & accounting outsourcing (FAO), voice services, and business consulting.
Industries
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17
- $1,000+
- 250 - 999 employees
- Udaipur, India
Fusion Business Solutions Pvt Ltd is an outsourcing and offshoring company with over 300 employees founded in Udaipur, India. Founded in 2006, they work with mid-market and small businesses in the business services industry, among others, to provide non-voice BPO and back-office services.
Industries
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18
- $1,000+
- 50 - 249 employees
- Calgary, Canada
SureCall is a call service agency headquartered in Calgary, Canada, with an office in Denver. Since 1982, their team of fewer than 250 has offered voice and non-voice BPO/back-office services to clients ranging from small businesses to enterprises. Call center services include answering, telemarketing, and other inbound services. Their BPO services focus on customer service, data entry & processing, and other back-office services.
Clients
- Sofina Foods Inc.
Industries
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19
- $5,000+
- 50 - 249 employees
- Sofia, Bulgaria
Mercatus is a boutique BPO and ITO service and solution provider from Sofia, Bulgaria founded in 2018. With a team of about 20 employees, they offer their clientele voice services, business consulting, IT staff augmentation, back-office services, and more.
Clients
- J2 GLobal
- Acronis
- Stefanini
- Roiti
Industries
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20
- $1,000+
- 10 - 49 employees
- Manila, Philippines
Aidey is a business process outsourcing company based in Tel Aviv, Israel and founded in 2017. Managed by more than 10 people, they offer IT managed services, IT consulting and SI, and voice services for small and medium-sized businesses alike.
Clients
- MyCheck
- Loginn
- Cyber-Duck
Industries
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21
- $5,000+
- 250 - 999 employees
- Home, KS
Blue Valley Marketing is a midsize direct marketing company. Launched in 1991, the company is headquartered in Home, Kansas. Their services include direct marketing, market research, content marketing, and other marketing.
Industries
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22
- $1,000+
- 50 - 249 employees
- New York, NY
CrewBloom is an outsourcing partner based in New York. Founded in 2016, their team of around 60 employees provides back-office services and voice services.
Clients
- WebFX
- Pfizer
- Allstate
- Asurea
Industries
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23
- $10,000+
- 250 - 999 employees
- Kuala Lumpur, Malaysia
SRG ASIA PACIFIC is a midsize call center service. Located in Kuala Lumpur, Malaysia, the firm was launched in 1996. Their team offers voice services, market research, business consulting, HR services, and more.
Clients
- Telco
- Media Broadcast
- Insurance
- Energy
Industries
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24
- $1,000+
- 250 - 999 employees
- Pasig, Philippines
2ndOffice is a business process outsourcing firm headquartered in Antipolo City, Philippines. Established in 2012, they have about 100 employees that mostly works in the retail industry. They specialize in both voice and non-voice BPO, including order processing, direct response, and data entry.
Clients
- Jay Factory
- Influence Tree
- AVID Logistics
Industries
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25
- $1,000+
- 250 - 999 employees
- Hatboro, PA
HelpSquad, LLC is a midsize in Quakertown, Pennsylvania and Hatboro, Pennsylvania. They specialize in and were established in 2011.
Clients
- Slinger Bag
- Mason Bottle
- Imagine Dental Arts
Industries
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26
- $10,000+
- 10,000+ employees
- Canton, OH
Fusion BPO Services is a global business process outsourcing firm headquartered in Montreal, Canada, that was established in 2004. Their team of over 1000 employees offers voice BPO, non-voice BPO, and transcription services.
Clients
- PAYTM
- TATA
- SNAPDEAL
- RELIANCE JIO
Industries
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27
- $1,000+
- 250 - 999 employees
- Miami Beach, FL
Uassist.ME is a virtual assistance services firm founded in 2009. Based in El Salvador, the team of over 150 employees specializes in non-voice BPO/back office services, voice services, and HR services.
Clients
- Uber
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28
- Undisclosed
- 250 - 999 employees
- Los Angeles, CA
Callbox is a business process outsourcing company based in Encino, Calif., with offices in Singapore, Ultimo, Australia, and the Philippines. Founded in 2004, Callbox's team of 174 provides voice services and non-voice BPO/back office services.
Clients
- Alima Technologies
- Intrepid Advisors
- LexisNexis
- LiQWID
Industries
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29
- $1,000+
- 50 - 249 employees
- Vilnius, Lithuania
Ansvery is a Vilnius, Lithuania-based customer service outsourcing company. Founded in 2012, the midsize team offers customer service outsourcing.Read MoreIndustries
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30
- Undisclosed
- 1,000 - 9,999 employees
- Garden City, NY
Go Answer is a leading bilingual contact center, providing 24/7 voice, web-chat, email, and ticketing services for large and small businesses. They serve multiple industries such as home services, property management, e-commerce, healthcare, transportation, and fintech. Go Answer also has a bilingual dedicated legal division that strictly handles legal intake and retainer services for law firms across the United States. Go Answer was founded in 2012 and is based in New York, with additional state-of-the-art call centers in St. Lucia and Florida. Go Answer understands the importance of being a true extension of their clients brand. They provide friendly, professional and expert answering services, virtual reception services, and custom contact center solutions that reflect the values and reputation of your company
Clients
- Century21
- New York Daily News
- LensDirect.com
- Parker & Waichman
Industries
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