Top 100 Call Center Services in New York City

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Top 100 Call Center Services in New York City

The Best of March 2024

Looking for a top voice service and call center company in New York City?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in New York City. 

List of the Best New York City Voice Services Providers

  • 1
    (4 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.4
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • New York, NY

    Abacus Cambridge Partners is a tech consultancy and BPO company that was founded in 2017. The core London-based team of about 50 coordinates voice, ERP consulting and system integration, IT strategy consulting services for midmarket and enterprise-sized clients in the e-commerce space.

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    Clients

    • Hafilat Industry LLC
    • Safaricom
    • Telenor

    Industries

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  • 2
    (11 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • New York, NY

    FlyTech, Inc. Is a conversion optimization company headquartered in New York, New York. The small company was launched in 2020. Their team offers conversion optimization, direct marketing, and email marketing.

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    Clients

    • Baselane
    • CapGains
    • Meridian Software
    • ActionIQ

    Industries

  • 3
    (4 Reviews) 4.8
    • Timeliness

      5.0
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.8
    • $50,000+
    • 10 - 49 employees
    • Brooklyn, NY

    Sales Schema is a marketing consultancy located in Brooklyn, N.Y. Founded in 2014, they have four employees experienced with running high-value marketing campaigns for small and midmarket companies. Services include digital marketing, multimedia, SMM, SEO, branding, web design, and software development.

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    Clients

    • First American Bank
    • Grady’s Cold Brew
    • Lending USA

    Industries

  • 4
    (2 Reviews) 4.5
    • Timeliness

      5.0
    • Service Excellence

      4.5
    • Value

      4.0
    • Would Recommend

      4.3
    • $1,000+
    • 10 - 49 employees
    • New York, NY

    RemoteReps247, a sales outsourcing company, was launched in 2022. Their small team is located in New York, New York. The company offers sales outsourcing, call center services, and customer service outsourcing.

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  • 5
    (10 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • New York, NY

    Periodix is a sales outsourcing company. They are based in New York, New York and have a small team. Their services include sales outsourcing.

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  • 6
    (6 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      4.9
    • $5,000+
    • 1,000 - 9,999 employees
    • New York, NY

    FirmsDesk is a New York, New York-based call center service and non-voice bpo/back office services company. The large company was founded in 2016. Their team offers voice services and non-voice bpo/back office services.

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    Industries

  • 7
    (0 Reviews)

    Not yet reviewed.

    • $100,000+
    • 10 - 49 employees
    • New York, NY
    BYG Advantage, a small sales outsourcing company, is located in , Singapore. Founded in 2010, the team focuses on sales outsourcing, marketing strategy, and engineering.
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    Industries

  • 8
    (4 Reviews) 3.8
    • Timeliness

      3.9
    • Service Excellence

      3.8
    • Value

      3.3
    • Would Recommend

      4.0
    • $1,000+
    • 10,000+ employees
    • New York, NY

    EXL is an operations management and analytics company based in New York, with offices in New Delhi, Noida, and Bengaluru, India, and the Philippines. Founded in 1999, EXL's team of 15,148 employees provides non-voice BPO/back office services and voice services.

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    Industries

  • 9
    (2 Reviews) 5.0
    • Timeliness

      4.5
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Great Neck Plaza, NY

    The Hour - Back Office and Virtual Assistant Services is a Great Neck Plaza, New York-based back office outsourcing company. The agency provides back office outsourcing, customer service outsourcing, call center services, finance & accounting outsourcing (FAO), and more and is midsize.The agency was established in 2015.

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    Industries

  • 10
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 1,000 - 9,999 employees
    • New York, NY

    VirtusaPolaris is an international business consulting firm that offers a multitude of IT services ranging from web development and design to software development to IT consulting to business process outsourcing. With offices in Chennai, India, Westborough, MA, and New York, NY, VirtusaPolaris has been around since 1993 and is composed of an ever-growing team of nearly 3,000 employees.

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    Clients

    • Pegasystems
    • JPMorgan
    • AIG

    Industries

  • 11
    (10 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • New York, NY

    Established in 2022, Alphoric is a sales outsourcing company. They are located in Calgary, Canada and have a small team. The agency offers sales outsourcing.

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    Industries

  • 12
    (3 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.7
    • Would Recommend

      4.7
    • $1,000+
    • 10 - 49 employees
    • New York, NY

    Founded in 2009, Carden IT Services in a London based IT company with offices in Brighton, Essex and New York City. They have a team of 13 who provide IT managed services, IT consulting, IT strategies, and voice services to small and mid market businesses. 

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    Clients

    • Levicks Accountants
    • WMC Legal
  • 13
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 2 - 9 employees
    • New York, NY
    Joon Joon Answers, a small call center service, is located in New York, New York and Aventura, Florida. Launched in 2000, the team offers voice services, digital strategy, and business consulting.
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    Industries

  • 14
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • New York, NY

    In New York, New York, DigiReps.co is a sales outsourcing company. The midsize agency was launched in 2021. Their services include sales outsourcing, call center services, and business consulting.

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    Clients

    • Technovates LLC
    • 99-Minds
    • The Art of Online Prosperity
    • Extension eComm

    Industries

  • 15
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Queens Village, NY
    Zesh Solutions is a digital strategy company founded in 2010. Their midsize team is headquartered in Dhaka, Bangladesh; Dhaka, Bangladesh and Queens Village, New York. The firm specializes in digital strategy, social media marketing, call center services, back office outsourcing, and more.
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    Industries

  • 16
    (12 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Newark, NJ

    Launched in 2018, Megan Killion Consulting is a content marketing company. The small Orlando, Florida-based team provides content marketing, branding, digital strategy, social media marketing, and more.

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    Clients

    • NTM (National Technology Management)
    • Telecom One
    • ThinkTech
    • Commprise

    Industries

  • 17
    (0 Reviews)

    Not yet reviewed.

    • $10,000+
    • 10 - 49 employees
    • New York, NY
    Sales outsourcing company 10G was launched in 2016. The company specializes in sales outsourcing, call center services, and conversion optimization and has a small team. The company is located in New York, New York.
    Read More

    Industries

  • 18
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • New York, NY

    Pride BPO is a business process optimization firm of around 50 employees. Their headquarters is in New York, with multiple Indian offices in Chennai, Mumbai, and Vadodara. Founded in 2006, they offer voice services to clients in the financial, healthcare, and business industries.

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    Industries

  • 19
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • New York, NY
    8x8 is a telephone answering service. Headquartered in San Jose, California; San Jose, California; New York, New York and Buckinghamshire, United Kingdom, their large team offers voice services. The agency was founded in 1987.
    Read More

    Industries

  • 20
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10,000+ employees
    • New York, NY
    Answering service AdvantageSolutions was established in 1987. The firm focuses on voice services and has a large team.
    Read More

    Industries

  • 21
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10,000+ employees
    • New York, NY

    Conduent is a large New York, New York-based HR company. The team focuses on HR services, non-voice bpo/back office services, voice services, and finance & accounting outsourcing (FAO).

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    Industries

  • 22
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • New York, NY
    Canon Business Process Services is a call center service. They are headquartered in New York, New York and have a large team. Their team focuses on voice services, non-voice bpo/back office services, and IT managed services.
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    Industries

  • 23
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • New York, NY
    Launched in 1976, FSO Onsite Outsourcing is a non-voice bpo/back office services company. They are in New York, New York and have a midsize team. Their services include non-voice bpo/back office services, voice services, graphic design, and IT managed services.
    Read More

    Industries

  • 24
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • New York, NY
    Conduit Global, a non-voice bpo/back office services and call center company, is based in New York, New York. Launched in 1992, the midsize team focuses on non-voice bpo/back office services and voice services.
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    Industries

  • 25
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10 - 49 employees
    • New Hyde Park, NY
    Acena is a small New Hyde Park, New York-based answering service. They focus on voice services and non-voice bpo/back office services and were launched in 1998.
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  • 26
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • New York, NY
    Advantage Reserve is a New York, New York-based call center service. The midsize firm was founded in 2007. Their team focuses on voice services and non-voice bpo/back office services.
    Read More
  • 27
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10 - 49 employees
    • New York, NY
    Gurland Corporation, a non-voice bpo/back office services company, was established in 2017. The company focuses on non-voice bpo/back office services, voice services, and business consulting and has a small team. The company is headquartered in New York, New York and Central Visayas, Philippines.
    Read More

    Industries

  • 28
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 2 - 9 employees
    • New York, NY

    MiaAnswers Virtual Receptionists is a telephone answering service. Their small team is located in San Antonio, Texas and focuses on voice services. The firm was founded in 2020.

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    Industries

  • 29
    (0 Reviews)

    Not yet reviewed.

    • $25,000+
    • 250 - 999 employees
    • New York, NY
    Omelink is a call center service in New York, New York. The midsize firm was established in 2016. Their services include call center services, customer service outsourcing, back office outsourcing, finance & accounting outsourcing (FAO), and more.
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  • 30
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • New York, NY
    Sales outsourcing company SDR LEAD was launched in 2018. Their small team is headquartered in New York, New York. SDR LEAD provides sales outsourcing and email marketing.
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