Top 100 Business Processes Outsourcing (BPO) Companies in Canada

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Top 100 Business Processes Outsourcing (BPO) Companies in Canada

The Best of March 2024

Looking for a top business process outsourcing company in Canada?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

Jump to Most Reviewed Companies

List of the Best Canada BPO Services

  • 1
    (13 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Toronto, Canada

    24H Virtual is a voice and customer service agency based in Toronto with over 10 employees. They specialize in voice services for small and mid-market companies in the fields of transportation, education, and financial services.

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    Industries

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  • 2
    (2 Reviews) 4.0
    • Timeliness

      4.0
    • Service Excellence

      4.0
    • Value

      3.5
    • Would Recommend

      4.5
    • $10,000+
    • 250 - 999 employees
    • Dorval, Canada

    CanadaDirect is an outbound marketing company headquartered in Dorval, Canada. The company was founded in 1987, and has a team of 40 employees who specialize in voice services, and provide some non-voice BPO/back office services. Their small team works mostly with enterprise and mid-market businesses, but they do work with some small businesses. The businesses they serve are mainly in the consumer products & services, financial services, and business services industries.
     

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    Industries

  • 3
    (31 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • Undisclosed
    • 250 - 999 employees
    • Toronto, Canada

    LexReception is a telecommunications firm founded in 2011. Based in Portland, Ore., the team of 2 employees specializes in voice services and non-Voice BPO/Back office services. They mainly serve clients in the legal industry. 

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    Clients

    • The Law Office of Robert David Malove
    • Hammerschmidt
    • Stickradt
    • & Associates

    Industries

  • 4
    (6 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.8
    • $1,000+
    • 50 - 249 employees
    • Calgary, Canada

    SureCall is a call service agency headquartered in Calgary, Canada, with an office in Denver. Since 1982, their team of fewer than 250 has offered voice and non-voice BPO/back-office services to clients ranging from small businesses to enterprises. Call center services include answering, telemarketing, and other inbound services. Their BPO services focus on customer service, data entry & processing, and other back-office services.

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    Clients

    • Sofina Foods Inc.

    Industries

  • 5
    (3 Reviews) 4.3
    • Timeliness

      4.7
    • Service Excellence

      4.3
    • Value

      4.3
    • Would Recommend

      4.7
    • $1,000+
    • 250 - 999 employees
    • Calgary, Canada

    Headquartered in Calgary, Canada, Line One Contact Centres Inc is a telephone answering service. The midsize team focuses on voice services, non-voice bpo/back office services, and business consulting. The firm was launched in 2001.

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    Industries

  • 6
    (46 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Toronto, Canada

    Veta Virtual Receptionist is a phone answering service. They are headquartered in Toronto, Canada and have a small team that provides voice services. The company was founded in 2020.

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    Industries

  • 7
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Edmonton, Canada

    Comm Alert is a midsize call center service. The Edmonton, Canada-based company was founded in 1993. Their team focuses on voice services.

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    Industries

  • 8
    (10 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Calgary, Canada

    Established in 2022, Alphoric is a sales outsourcing company. They are located in Calgary, Canada and have a small team. The agency offers sales outsourcing.

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    Industries

  • 9
    (12 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.6
    • Would Recommend

      4.8
    • $1,000+
    • 10 - 49 employees
    • Langley, Canada

    Headquartered in Langley City, Canada, FiveRings Marketing is a direct marketing company. The small company was established in 2017. Their team focuses on direct marketing, pay per click, and search engine optimization.

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    Industries

  • 10
    (11 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      4.9
    • $10,000+
    • 2 - 9 employees
    • Toronto, Canada

    Portage Sales is a small corporate training company. Launched in 2017, the team offers corporate training and business consulting. The firm is based in Pickering, Canada.

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    Industries

  • 11
    (11 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Calgary, Canada

    BitWide , a small advertising company, is in Calgary, Canada. They offer advertising, digital strategy, social media marketing, email marketing, and more and were founded in 2018.

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    Industries

  • 12
    (14 Reviews) 4.3
    • Timeliness

      4.3
    • Service Excellence

      4.3
    • Value

      4.4
    • Would Recommend

      4.3
    • $1,000+
    • 10 - 49 employees
    • Calgary, Canada

    Founded in 2012, The Virtual Gurus is a non-voice bpo/back office services company. Their small team is in Calgary , Canada and specializes in non-voice bpo/back office services, voice services, IT managed services, and web development.

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    Clients

    • https://vendor.clutch.co/vendor/dashboard/portfolio/2131606

    Industries

  • 13
    (13 Reviews) 4.7
    • Timeliness

      4.8
    • Service Excellence

      4.7
    • Value

      4.7
    • Would Recommend

      4.8
    • $5,000+
    • 10 - 49 employees
    • Toronto, Canada

    Purple Sales is a B2B lead generation and sales company headquartered in Toronto, Canada. Founded in 2017, their team of approximately 11 employees primarily serves small to midmarket clients in the IT and manufacturing sectors. Their services include email marketing, market research, and voice services.

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    Industries

  • 14
    (8 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.6
    • Would Recommend

      4.8
    • $1,000+
    • 10 - 49 employees
    • Fredericton, Canada

    Atlantic Growth Solutions is a voice services company based in Fredericton, Canada with a team of more than 10 members. Founded in 2013, they offer not only voice services but also corporate training for clients in the industries of financial services, IT, and manufacturing.

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    Clients

    • Blackberry
    • Fico
    • RtTech Software
    • Masitek

    Industries

  • 15
    (1 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.0
    • Would Recommend

      5.0
    • $1,000+
    • 250 - 999 employees
    • Vancouver, Canada
    Phone answering service Agents Republic Inc. Is headquartered in Vancouver, Canada; Budapest, Hungary and Toronto, Canada. The midsize firm was launched in 2018. Their services include voice services, non-voice bpo/back office services, BI & big data consulting & SI, and market research.
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  • 16
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Surrey, Canada

    Koala Customer Care is a customer service outsourcing company located in Surrey, Canada. The midsize team focuses on customer service outsourcing and sales outsourcing. The agency was launched in 2017.

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    Industries

  • 17
    (14 Reviews) 4.9
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • $10,000+
    • 10 - 49 employees
    • Langley, Canada

    Lead Generators International is a business-to-business telemarketing firm that was founded in 1992. Based in Burnaby, Canada, this team of 11 provides telephone lead generation, appointment setting, telephone market research, database updating, mail list procurement services.

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    Clients

    • Microsoft Dynamics
    • SAP
    • Hewlett Packard
    • Flight Center

    Industries

  • 18
    (3 Reviews) 4.0
    • Timeliness

      3.7
    • Service Excellence

      4.0
    • Value

      3.7
    • Would Recommend

      4.0
    • $1,000+
    • 50 - 249 employees
    • Toronto, Canada

    Telecommunications agency VoiceLogic is located in Toronto, Canada with another location in Minden, Nev. Since 1996, their team of 39 has been specializing in voice services for clients in the business & finance and consumer products industries. 

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    Clients

    • DirecTV
    • Nissan
    • KPMG
    • Hilton

    Industries

  • 19
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Montreal, Canada

    Omnie Integrated Services Inc., a non-voice bpo/back office services company, was established in 2020. The company specializes in non-voice bpo/back office services and voice services and has a small team.

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    Industries

  • 20
    (8 Reviews) 4.6
    • Timeliness

      4.8
    • Service Excellence

      4.6
    • Value

      4.3
    • Would Recommend

      4.6
    • $10,000+
    • 50 - 249 employees
    • Toronto, Canada

    Direct marketing company The Sales Factory was established in 2019. They are located in Toronto, Canada and Kelowna, Canada and have a midsize team. Their services include direct marketing, sales outsourcing, and call center services.

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    Industries

  • 21
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $10,000+
    • 10 - 49 employees
    • Vaughan, Canada

    Clever Digital Marketing, a small social media marketing agency, is headquartered in Vaughan, Canada. Their services include social media marketing and pay per click.

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    Industries

  • 22
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Edmonton, Canada
    Non-voice bpo/back office services company Consentia Inc. Is located in Edmonton, Canada. They offer non-voice bpo/back office services, voice services, ECM consulting and SI, transcription, and more and were established in 1972.
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    Industries

  • 23
    (8 Reviews) 5.0
    • Timeliness

      4.7
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $10,000+
    • 10 - 49 employees
    • Calgary, Canada

    SAU/CAL is an e-commerce development company based in Calgary, Canada. It was founded in 2011 and employs a team of 10.  SAU/CAL exclusively provides e-commerce development services. Their client base is mostly comprised of mid-size companies. 

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    Clients

    • Amazon Pay
    • Pinterest
    • Salesforce
    • Stripe

    Industries

  • 24
    (5 Reviews) 5.0
    • Timeliness

      4.7
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      4.9
    • $5,000+
    • 10 - 49 employees
    • Toronto, Canada

    WebDesk Solution is an e-commerce development company. They are in New York, New York and Toronto, Canada and have a small team. The firm provides e-commerce development and web development.

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    Clients

    • ATR Sports
    • Our Green House
    • Camera Source
    • Outdoor Limited

    Industries

  • 25
    (3 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.8
    • $1,000+
    • 50 - 249 employees
    • St. John's, Canada

    Telelink is a voice services and BPO company headquartered in St. John's, Canada. Founded in 1965, their team of over 50 serves small and midmarket businesses in industries such as real estate, utilities, and more.

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    Clients

    • Weatherford
    • Worley
    • Stantec
    • Nabors

    Industries

  • 26
    (9 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      4.8
    • Undisclosed
    • 10 - 49 employees
    • Vancouver, Canada

    LAT Multilingual Translation & Marketing is a small translation company. Founded in 1999, the agency is headquartered in Montreal, Canada. Their team focuses on translation.

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    Industries

  • 27
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • Charlottetown, Canada

    Advantage Communications is a large answering service company. They focus on voice services, non-voice bpo/back office services, and IT managed services and were established in 1996.

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    Industries

  • 28
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 2 - 9 employees
    • Langford, Canada
    Create Captivate Close | Digital Agency is a digital strategy company. The Victoria, Canada-based company was founded in 2019. The small team provides digital strategy, email marketing, web design, and ecommerce marketing.
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    Industries

  • 29
    (12 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      4.8
    • $5,000+
    • 10 - 49 employees
    • Toronto, Canada

    Raises.com, a commercial financing, funding, & investment company, was launched in 2020. Their small team is headquartered in Toronto, Canada. The company specializes in commercial financing, funding, & investment, finance law, sales outsourcing, and finance & accounting outsourcing (FAO).

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    Industries

  • 30
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • Montréal, Canada

    Alteka (now known as TTEC) is an outsourcing agency based in Montreal, Canada. Since 2003, their team of over 14,000 has been specializing in back office and voice services. They work with clients in various industries including advertising, financial services, and healthcare. 

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    Industries

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