Top 100 Answering Services

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Top 100 Answering Services

The Best of June 2025

Looking for a top answering service?

Answering services can play a key role in the success of a business. This support service can minimize customer service expenses. 

Jump to Most Reviewed Companies

List of the Best Answering Services Companies

  • 1
    (62 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.7

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    Wilmington, DE
    SupportYourApp, a Customer Service Outsourcing company, was established in 2010. The large Wilmington, Delaware-based team provides Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, and Data Annotation Services.
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    Clients

    Mastercard Calm Kofax MacPaw

    Industries

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  • 2
    (8 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    4.9
    $1,000+
    1,000 - 9,999 employees
    Outsource and Save is an answering service company. The Los Angeles, California-based agency was founded in 2018. The large team focuses on Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, and Sales Outsourcing.
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    Industries

  • 3
    (30 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $10,000+
    250 - 999 employees
    San Pablo City, Philippines
    Big Outsource is a telephone answering service. The midsize San Pablo City, Philippines-based agency was launched in 2014. Their team offers Call Center Services, Back Office Outsourcing, and Customer Service Outsourcing.
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    Industries

  • 4
    (5 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Sofia, Bulgaria
    MarKam Solutions is a midsize phone answering service. Based in Sofia, Bulgaria, the company was established in 2021. Their team provides Call Center Services, Customer Service Outsourcing, Sales Outsourcing, and Back Office Outsourcing.
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    Industries

  • 5
    (26 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.7

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    Chicago, IL
    Hugo Inc. Is a Customer Service Outsourcing company. They are in Chicago, Illinois and have a large team. The agency specializes in Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Content Moderation Services, and more.
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    Industries

  • 6
    (26 Reviews) 4.8

    Timeliness

    5.0

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    4.9
    $1,000+
    250 - 999 employees
    Warszawa, Poland
    Simply Contact is a Warszawa, Poland-based Customer Service Outsourcing company. The midsize agency was established in 2013. Their services include Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing.
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    Clients

    Wizz Air Office of the President of Ukraine Fareportal Airportr

    Industries

  • 7
    (46 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.7

    Would Recommend

    4.9
    $5,000+
    1,000 - 9,999 employees
    Lexington, KY
    Customer Service Outsourcing company Helpware was launched in 2015. They are headquartered in Lexington, Kentucky; Kyiv, Ukraine; Taguig, Philippines and Guadalajara, Mexico and have a large team. Helpware offers Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing.
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    Clients

    DoorDash

    Industries

  • 8
    (11 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.5

    Value

    4.5

    Would Recommend

    4.9
    $50,000+
    10,000+ employees
    Wei Fang Shi, China
    Welsend is a Customer Service Outsourcing company founded in 1993. They are headquartered in Wei Fang Shi, China; Taguig, Philippines; Cheng Du Shi, China and Rizhao, China and have a large team. Their services include Customer Service Outsourcing, Call Center Services, CRM consulting and SI, and Back Office Outsourcing.
    Read More

    Industries

  • 9
    (16 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.8

    Would Recommend

    5.0
    $5,000+
    250 - 999 employees
    Home, KS
    Blue Valley Marketing, a Customer Service Outsourcing company, is in Home, Kansas. The agency provides Customer Service Outsourcing, Call Center Services, and Sales Outsourcing and has a midsize team.The agency was established in 1991.
    Read More

    Industries

  • 10
    (140 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.7

    Value

    4.8

    Would Recommend

    4.8
    $1,000+
    1,000 - 9,999 employees
    Hollywood, FL
    Remote CoWorker is a Back Office Outsourcing company. They are located in Hollywood, Florida and Taguig, Philippines and have a large team. Their services include Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), Call Center Services, Customer Service Outsourcing, and more. The firm was launched in 2013.
    Read More

    Clients

    Amazon

    Industries

  • 11
    (16 Reviews) 4.6

    Timeliness

    4.6

    Service Excellence

    4.8

    Value

    4.5

    Would Recommend

    4.8
    $10,000+
    10,000+ employees
    Pasig, Philippines

    Fusion BPO Services is a global business process outsourcing firm headquartered in Montreal, Canada, that was established in 2004. Their team of over 1000 employees offers voice BPO, non-voice BPO, and transcription services.

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    Clients

    PAYTM

    Industries

  • 12
    (8 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.8

    Would Recommend

    5.0
    $5,000+
    1,000 - 9,999 employees
    Cebu City, Philippines
    Based in Cebu City, Philippines; Davao City, Philippines and Savannah, Georgia, Select VoiceCom is a large telephone answering service. They specialize in Call Center Services, Customer Service Outsourcing, Sales Outsourcing, Finance & Accounting Outsourcing (FAO), and more and were launched in 2008.
    Read More

    Industries

  • 13
    (16 Reviews) 4.3

    Timeliness

    1.9

    Service Excellence

    1.9

    Value

    1.8

    Would Recommend

    4.4
    Undisclosed
    1,000 - 9,999 employees
    Garden City, NY

    Go Answer is a leading bilingual contact center, providing 24/7 voice, web-chat, email, and ticketing services for large and small businesses. They serve multiple industries such as home services, property management, e-commerce, healthcare, transportation, and fintech. Go Answer also has a bilingual dedicated legal division that strictly handles legal intake and retainer services for law firms across the United States. Go Answer was founded in 2012 and is based in New York, with additional state-of-the-art call centers in St. Lucia and Florida. Go Answer understands the importance of being a true extension of their clients brand. They provide friendly, professional and expert answering services, virtual reception services, and custom contact center solutions that reflect the values and reputation of your company

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    Clients

    Century21

    Industries

  • 14
    (6 Reviews) 4.2

    Timeliness

    4.3

    Service Excellence

    4.3

    Value

    4.3

    Would Recommend

    4.4
    $1,000+
    1,000 - 9,999 employees
    Gurugram, India

    MattsenKumar is a back office services provider based in Woodburn, Ore., with an office in Gurgaon, India. Founded in 2010, MattsenKumar's team of 364 employees offers voice/call center services and non-voice BPO/back office services.

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    Industries

  • 15
    (7 Reviews) 4.6

    Timeliness

    4.6

    Service Excellence

    4.9

    Value

    4.7

    Would Recommend

    4.7
    $1,000+
    1,000 - 9,999 employees
    VSynergize is a call center founded in 2000. They are headquartered in Westborough, Massachusetts and have a large team. Their services include Call Center Services, Back Office Outsourcing, Robotics Process Automation, and Generative AI.
    Read More

    Industries

  • 16
    (35 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.8

    Would Recommend

    5.0
    $5,000+
    250 - 999 employees
    Kyiv, Ukraine
    Founded in 2017, LimTC is a midsize Customer Service Outsourcing company located in Kyiv, Ukraine. Their services include Customer Service Outsourcing, Back Office Outsourcing, Call Center Services, and HR Outsourcing.
    Read More

    Clients

    eKomi Ltd

    Industries

  • 17
    (2 Reviews) 4.0

    Timeliness

    4.0

    Service Excellence

    4.0

    Value

    3.5

    Would Recommend

    4.5
    $10,000+
    250 - 999 employees
    Dorval, Canada

    CanadaDirect is an outbound marketing company headquartered in Dorval, Canada. The company was founded in 1987, and has a team of 40 employees who specialize in voice services, and provide some non-voice BPO/back office services. Their small team works mostly with enterprise and mid-market businesses, but they do work with some small businesses. The businesses they serve are mainly in the consumer products & services, financial services, and business services industries.
     

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    Industries

  • 18
    (4 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Pasig, Philippines
    TRU29 Solutions Inc. Is a midsize IT staff augmentation company. They offer IT staff augmentation, Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, and more and were founded in 2015. The firm is headquartered in Pasig, Philippines; Pasig, Philippines and Newark, California.
    Read More

    Clients

    Casera

    Industries

  • 19
    (10 Reviews) 4.8

    Timeliness

    4.6

    Service Excellence

    4.9

    Value

    4.6

    Would Recommend

    4.9
    $1,000+
    1,000 - 9,999 employees
    Santa Monica, CA
    Customer Service Outsourcing company Boldr. Is based in Santa Monica, California; Pasig, Philippines; Mérida, Mexico and Tacloban City, Philippines. The large team provides Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Employer of Record (EOR) Services, and more and was launched in 2016.
    Read More

    Industries

  • 20
    (11 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.8

    Value

    4.7

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    București, Romania
    Launched in 2006, Valoris Center is an answering service. They are located in București, Romania and Beograd, Serbia and have a midsize team. Their services include Call Center Services, Customer Service Outsourcing, CRM consulting and SI, and Back Office Outsourcing.
    Read More

    Industries

  • 21
    (32 Reviews) 4.7

    Timeliness

    4.1

    Service Excellence

    4.0

    Value

    3.9

    Would Recommend

    4.8
    $1,000+
    250 - 999 employees
    Orlando, FL
    Answering service company XACT was founded in 1998. Their midsize team is in Orlando, Florida and Unity, Maine. XACT focuses on Call Center Services, Customer Service Outsourcing, Sales Outsourcing, Back Office Outsourcing, and more.
    Read More

    Clients

    Culinary Institute of America

    Industries

  • 22
    (23 Reviews) 4.7

    Timeliness

    4.8

    Service Excellence

    4.7

    Value

    4.6

    Would Recommend

    4.7
    $1,000+
    1,000 - 9,999 employees
    Bengaluru, India

    Flatworld Solutions is an outsourcing company headquartered in Princeton, N.J. Founded in 2006, they have a team of over 750 employees. The firm's international offices are based across India, the U.K, and the Philippines and has experience in nonvoice/ back office, transcription, and call center services. Their Clients mostly work in manufacturing, education, and healthcare industries. 

    Read More

    Clients

    MSN

    Industries

  • 23
    (1 Reviews) 5.0

    Timeliness

    4.5

    Service Excellence

    5.0

    Value

    4.0

    Would Recommend

    5.0
    $1,000+
    1,000 - 9,999 employees
    Kantipur Management Private Limited, a marketing strategy company, was launched in 2014. Their large team is headquartered in Kathmandu, Nepal; Lalitpur, Nepal and Lalitpur, Nepal and specializes in marketing strategy, corporate training, customer service outsourcing, and hr consulting.
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    Industries

  • 24
    (30 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Manila, Philippines

    Aidey is a business process outsourcing company based in Tel Aviv, Israel and founded in 2017. Managed by more than 10 people, they offer IT managed services, IT consulting and SI, and voice services for small and medium-sized businesses alike.

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    Clients

    MyCheck

    Industries

  • 25
    (16 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.7

    Value

    4.8

    Would Recommend

    4.8
    $1,000+
    50 - 249 employees
    Chicago, IL
    Founded in 2011, Hit Rate Solutions is a telephone answering service. They are based in Chicago, Illinois and Bacolod, Philippines and have a midsize team. The firm offers Call Center Services, Back Office Outsourcing, Customer Service Outsourcing, and Sales Outsourcing.
    Read More

    Clients

    CleanWel Solutions

    Industries

  • 26
    (12 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.9

    Value

    4.6

    Would Recommend

    4.9
    $1,000+
    50 - 249 employees
    Scottsdale, AZ

    Intelemark is an appointment setting and B2B lead generation company based in Scottsdale, Ariz. The company, founded in 1999, has more than 25 employees who provide voice and other marketing services to various companies.

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    Clients

    Dow Jones

    Industries

  • 27
    (10 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.7

    Would Recommend

    5.0
    $5,000+
    50 - 249 employees
    L'viv, Ukraine

    Located in Lviv, Ukraine, BPO Nextdoor is a non-voice bpo/back office services company. The midsize team specializes in non-voice bpo/back office services and was founded in 2012.

    Read More

    Industries

  • 28
    (66 Reviews) 4.9

    Timeliness

    5.0

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    4.9
    $1,000+
    50 - 249 employees
    Sugar Land, TX
    Located in Sugar Land, Texas; Koronadal City, Philippines and Islamabad, Pakistan, IdeasUnlimited is a Customer Service Outsourcing company. The midsize team focuses on Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Transcription, and more. The firm was established in 2010.
    Read More

    Clients

    TravelWifi

    Industries

  • 29
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.0

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Edinburgh , Scotland

    SmartPA is the leading UK virtual assistant company, based in Edinburgh. Founded in 2008, they have over 300 employees that serve businesses of all sizes. Let SmartPA’s virtual assistants handle your and PA tasks remotely for a flexible monthly package.

    Read More

    Clients

    Krispy Kreme

    Industries

  • 30
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Call Masters BPO is a call center company. Launched in 2021, the team focuses on call center services. Their midsize firm is Sheridan, Wyoming-based.
    Read More

    Industries

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