Top 100 Medical Answering Services

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Top 100 Medical Answering Services

June 2022

Looking for a top medical answering service?

Answering services can play a key role in the success of a business. This support service can minimize customer service expenses. 

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List of the Best Healthcare Providers Answering Services Companies

  • 91
    • Scheduling

      4.8
    • Quality

      4.7
    • Cost

      5.0
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Davao City, Philippines

    Konnektors is a marketing company based in Davao City, Philippines. Their team of more than 10 has provided email marketing, voice services, and back-office services since their founding in 2018. They work with clients in the fields of advertising, financial, and business services.

    Clients

    • SGcodeworks
    • Ebooth
    • Fastway Logistics
    • People Plus Software

    Industries

    Notable Project

    Konnektors provided call center services with the aim of generating leads. They called contacts with particular job titles based on target markets and industries, along with email and phone scripts.

    "They provide more resources than just sitting behind technology; their personal outreach made the difference."

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  • 92
    • $1,000+
    • 50 - 249 employees
    • Bangalore, India

    Data Entry Outsourced is a data management firm founded in 2004 in Bangalore, India. With a team of more than 50 employees, Data Entry Outsourced provides non-voice BPO/back office services and voice/call center services to clients across the globe.

    Industries

    Notable Project

    Data Entry Outsourced assisted a business firm with data retrieval for information on the client's work. Their work has cut the client's staff's workload almost in half, saving nearly $150,000 each month.

    "They add success to our company." — CEO, Business Firm

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  • 93
    • Scheduling

      0.5
    • Quality

      1.0
    • Cost

      3.0
    • NPS

      0.5
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • London, United Kingdom

    CALLCARE is a midsize call center service launched in 1998. Their services include voice services and non-voice bpo/back office services. The company is based in London, United Kingdom.

    Industries

    Notable Project

    CALLCARE provided call answering services for a software company. They were hired to take out-of-hours calls from clients and either route the query to the client's engineers or email it for triage.

    "Most emails were ignored."

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  • 94
    • $1,000+
    • 2 - 9 employees
    • Orlando, FL

    Main Source 365 Tech is an internet security and support company located in Vero Beach, Fla. Founded in 2012, they employ four staff specializing in cybersecurity, business consulting, and IT managed services. They work with small, mid-size, and international companies, typically in business services, consumer products, and finance.

    Clients

    • Sidney Woodworker & Lumber
    • Hassle Free Home Liquidators LLC
    • VCF Delivery

    Industries

    Notable Project

    Main Source 365 Tech provided comprehensive IT services for the computer system of a building materials company They handled regular file maintenance as well as anti-virus and hacking work. The services provided by Main Source 365 Tech satisfied all of the client’s business needs quickly and effectively.

    “Their ability to drop everything and fix my issues is really impressive. They know I’m in retail, so my computer system is critical to our business, and it demonstrates a lot of dedication that they are so proactive.” – President & Owner, Building Materials Company

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  • 95
    • $5,000+
    • 2 - 9 employees
    • Chennai, India

    Contique Global is a business process outsourcing company located in Chennai, India. Founded in 2017, they employ seven staff who provide voice services, digital strategy, back-office services, and e-commerce solutions. They work with a range of companies primarily in business services, advertising, and e-commerce.

    Industries

    Notable Project

    Contique Global provided back-office support for an organic cosmetic retailer, handling customer queries and feedback. Engaging with third-party vendors, they also managed the company’s supply chain. Contique Global has handled the client’s customer support, navigating queries and feedback.

    “They provide creative and innovative solutions for customers. If they don’t know what to do, they’ll transfer the calls ASAP. That process has worked really well for us so far.” – Business Development Manager, Organic Cosmetic Retailer

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  • 96
    • $25,000+
    • 10,000+ employees
    • Los Angeles, CA

    Located in Los Angeles, California; Makati, Philippines; Ciudad de Guatemala, Guatemala and Kingston, Jamaica, VXI Global Solutions Inc. Is a phone answering service. The company specializes in voice services, non-voice bpo/back office services, custom software development, Artificial Intelligence, and more and is large.The company was established in 1998.

    Industries

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  • 97
    • $1,000+
    • 10,000+ employees
    • Cincinnati, OH

    Convergys is an outsourcing company of over 45,000 employees. They were established in 1998 in Cincinnati, Ohio. They offer voice services and non-voice BPO/back office services to companies in the financial, business, and healthcare industries.

    Clients

    • Humana
    • FirstEnergy

    Industries

    Notable Project

    A global manufacturer hired Convergys to expand its online support to social media platforms. The two collaborated on various new practices: developing response KPIs, improving volume and traffic control, and measuring customer satisfaction. They consistently exceeded the client’s satisfaction measures.

     

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  • 98
    • $1,000+
    • 10,000+ employees
    • Irvine, CA

    Founded in 1999, Alorica is a large non-voice bpo/back office services and call center. Their services include non-voice bpo/back office services and voice services. The firm is headquartered in Irvine, California.

    Industries

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  • 99
    • Undisclosed
    • 1,000 - 9,999 employees
    • Lake Forest, IL

    Stericycle Communications is a large Lake Forest, Illinois-based telephone answering service. They provide voice services and non-voice bpo/back office services and were founded in 1989.

    Industries

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  • 100
    • $1,000+
    • 10,000+ employees
    • Kingston, Jamaica

    Startek is a call center service located in Kingston , Jamaica; Greenwood Village, Colorado and Metro Manila, Philippines. The large team provides voice services and was established in 1987.

    Industries

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  • 101
    • $1,000+
    • 250 - 999 employees
    • Atlanta, CO

    Founded in 2010, Belay is a non-voice bpo/back office services and phone answering service. Their midsize team is in Atlanta, Colorado. Their services include non-voice bpo/back office services and voice services.

    Industries

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  • 102
    • $1,000+
    • 10,000+ employees
    • Bengaluru, India

    Infosys is a BPO subsidiary of Infosys Ltd. With over 10,000 employees, they were established in 2002 in Bengaluru, India. They offer voice services, non-voice BPO/back office services, and HR consulting to clients in the financial, healthcare, and telecommunication industries.

    Clients

    • Cisco
    • Broadspectrum
    • Edelweiss Group
    • TP Vision

    Industries

    Notable Project

    Infosys BPO used robotic process automation (RPA) to drive higher transaction volumes and improve turnaround time for a multinational mining corporation. They integrated the client’s relevant functions onto a single platform, then automated transactional processes. The client saw significant transformations as a result, including a 36% improvement in efficiency and an overall reduction of cycle time.

     

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  • 103
    • $1,000+
    • 1,000 - 9,999 employees
    • Nacogdoches, TX

    Etech is a large call center company. Launched in 1997, the company is in St. James, Jamaica; Nacogdoches, Texas; Lufkin, Texas and Dallas, Texas. Their services include voice services and non-voice bpo/back office services.

    Industries

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  • 104
    • $1,000+
    • 1,000 - 9,999 employees
    • United Kingdom

    CCA International is a , United Kingdom-based call center. The large firm was launched in 1994. Their services include voice services and non-voice bpo/back office services.

    Industries

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  • 105
    • $1,000+
    • 1,000 - 9,999 employees
    • Seattle, WA

    Call center company Direct Interactions was established in 2005. Their midsize team is headquartered in Seattle, Washington and provides voice services.

    Industries

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  • 106
    • Undisclosed
    • 50 - 249 employees
    • Alpharetta, GA

    Intradiem is a telephone answering service established in 1995. Headquartered in Alpharetta, Georgia and London, United Kingdom, their midsize team focuses on voice services, Artificial Intelligence, and business consulting.

    Industries

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  • 107
    • $100,000+
    • 50 - 249 employees
    • Berkeley Lake, GA

    Vital Solutions, Inc. Is a human resources company and call center company. The small Norcross, Georgia-based team focuses on HR services and voice services. The firm was established in 2002.

    Industries

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  • 108
    • $1,000+
    • 250 - 999 employees
    • Saint Charles, MO

    Established in 1987, Client Services Inc. Is a midsize non-voice bpo/back office services and call center service in Saint Charles, Missouri; Lenexa, Kansas and Barreal de Heredia, Costa Rica. Their services include non-voice bpo/back office services and voice services.

    Industries

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  • 109
    • $1,000+
    • 50 - 249 employees
    • Tampa, FL

    Hunter Warfield is an answering service. Established in 2005, the midsize agency is in Tampa, Florida. Their services include voice services.

    Industries

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  • 110
    • $1,000+
    • 250 - 999 employees
    • Southend-on-sea, United Kingdom

    Call center Ventrica was founded in 2010. They are located in Southend-on-sea, United Kingdom and have a midsize team. Ventrica focuses on voice services, HR services, and non-voice bpo/back office services.

    Industries

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  • 111

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    • $1,000+
    • 10,000+ employees
    • San Jose, Costa Rica

    Bosch Service Solutions is a technology and services provider based in Liverpool, United Kingdom. Founded in 1886, the team of over 93,000 specializes in voice services, UX/UI design, digital strategy, and more. They focus on financial services, healthcare and medical, and transportation services. 

    Industries

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  • 112
    • $1,000+
    • 1,000 - 9,999 employees
    • Montréal, Canada

    Alteka (now known as TTEC) is an outsourcing agency based in Montreal, Canada. Since 2003, their team of over 14,000 has been specializing in back office and voice services. They work with clients in various industries including advertising, financial services, and healthcare. 

    Industries

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  • 113
    • $1,000+
    • 250 - 999 employees
    • Toronto, Canada

    Gatestone & Co. Is a telephone answering service. Their midsize team is based in Toronto, Canada; Phoenix, Arizona; Quezon City, Philippines and Scarborough, Canada and focuses on voice services. The firm was launched in 1978.

    Industries

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  • 114
    • $1,000+
    • 1,000 - 9,999 employees
    • Laval, Canada

    Nordia is a telephone answering service. They offer voice services and were founded in 1999. Their large team is Laval, Canada-based.

    Industries

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  • 115
    • $25,000+
    • 10,000+ employees
    • cairo, Egypt
    Xceed is a call center. Founded in 2001, the company is located in cairo, Egypt. The large team focuses on call center services, HR services, back office outsourcing, and finance & accounting outsourcing (FAO).

    Industries

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  • 116
    • $1,000+
    • 10 - 49 employees
    • Ahmedabad, India

    Atheva Services is an HR company based in Ahmedabad, India with more than 10 employees. Founded in 2020, they specialize in back-office services, HR services, and voice services for small and mid-market firms in the fields of health care and IT.

    Industries

    Notable Project

    Atheva Talent Solutions provides human resources services for a medical recruitment firm. Their work included uploading jobs to the CRM, mailing, and candidate outreach. They also do administrative tasks. 

    “They truly work to understand the way we work as a company and what we want.”

     

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  • 117
    • $1,000+
    • 50 - 249 employees
    • Pittsburgh, PA

    Established in 1966, CMC is a non-voice bpo/back office services and call center service. They are headquartered in Pittsburgh, Pennsylvania and have a midsize team. The agency specializes in non-voice bpo/back office services and voice services.

    Industries

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  • 118
    • $1,000+
    • 10 - 49 employees
    • Bend, OR

    Centratel Answering Service is an answering service company established in 1984. Their small team is based in Bend, Oregon. The firm provides voice services.

    Industries

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  • 119
    • Undisclosed
    • 10 - 49 employees
    • Los Angeles, CA

    Answering 365 is a call center of 5 employees. Founded in 1989, their headquarters is in Los Angeles. They offer voice services to clients in the healthcare, IT, business, and financial industries.

    Clients

    • Cedars Sinai Hospital
    • LAUSD
    • High Country Behavioral Health Centers
    • Central Nassau Guidance & Counselling

    Industries

    Notable Project

    Answering 365 provided 24/7 coverage of scheduling for a healthcare provider. In addition, they handled reporting, dispatching, rerouting, and other field logistics. The client was able to reduce operational costs by 60% and increase the efficiency of their patient service.

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  • 120
    • $1,000+
    • 50 - 249 employees
    • Allen, TX

    InSO is a call center consulting firm founded in 2003. Based in Allen, Texas, they have a team of 52 employees. Their main services include voice services, and non-voice BPO/back office services. They primarily serve customers in the business services, financial services, and healthcare and medical industries.      

    Clients

    • urbanspoon
    • SCION
    • Herbal Groups

    Industries

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Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

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