Supportica Solutions

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Supportica Solutions is an answering service company launched in 2019. Their small team is located in Sofia, Bulgaria. The agency focuses on call center services, back office outsourcing, and customer service outsourcing.

Client Insights

Industry Expertise

Automotive

30%

Information technology

30%

Business services

20%

Financial services

10%

Gaming

5%

eCommerce

5%

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 25%

Enterprise (>$1B) 25%

Common Project Size

$10K-$49K 1 project

$50K-$199K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
2 Reviews

Supportica Solutions was hired by a midsize French automotive software development company for IT consulting services. The task was to implement a new cloud-based system for the client's business. The Supportica team provided support in selecting and configuring suitable software, and training staff to use the system. They met with the client to understand their business needs and existing software and infrastructure. With this understanding, they developed a detailed project plan, chose the appropriate cloud-based software, configured the system, and conducted rigorous testing. The project was completed on time and within budget, with the client expressing satisfaction with the results.

De Groene Vlinder, a software development company, hired Supportica Solutions to conduct a comprehensive review of their then-current digital infrastructure, identify gaps, and understand specific needs. Supportica Solutions created a detailed project plan, developed a robust AI-driven analytics system, integrated an IoT system for real-time data monitoring and control of the client's renewable energy solutions, and designed a user-friendly web portal. The project also included a complete testing report detailing functionality, security, and scalability of the developed systems. Ongoing maintenance and support services were also part of the project scope. The client recognized Supportica Solutions as a good value for cost, indicating satisfaction with the project outcome.

Timeliness

4.8

Service Excellence

5.0

Value

5.0

Would Recommend

5.0