SmartPA

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SmartPA is the leading UK virtual assistant company, based in Edinburgh. Founded in 2008, they have over 300 employees that serve businesses of all sizes. Let SmartPA’s virtual assistants handle your and PA tasks remotely for a flexible monthly package.

Client Insights

Industry Expertise

Other industries

40%

Financial services

10%

Hospitality & leisure

10%

Legal

10%

Medical

10%

Non-profit

10%

Real estate

10%

Client Size Distribution

Small Business (<$10M) 30%

Midmarket ($10M - $1B) 40%

Enterprise (>$1B) 30%

Common Project Size

$50K-$199K 1 project

Clients

  • Krispy Kreme

Highlights from Recent Projects

Overall Rating

5.0
1 Review

SmartPA completed a project for a franchise consulting firm that was seeking to upscale and diversify its operations. The firm needed a solution that could effectively manage their increasing demands and fluctuating hours. SmartPA provided three personal assistants (PAs) who undertook various roles including answering phone calls, providing high-level customer service, and aligning with the firm's business values and culture. They also assisted with appointment making, database management, lead generation, and resource signals. The deliverables included the number of appointments made, which were then converted into first meetings, deposits, and the signing of franchise agreements. The second deliverable was the tracking, conversion, and placement of franchise candidates. Since their engagement in November 2012, the firm has invested approximately $100,000 in SmartPA's services.

Timeliness

5.0

Service Excellence

5.0

Value

4.0

Would Recommend

5.0