Faye

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Faye Business Systems Group is a global technology company based in Woodland Hills, Calif. with more than 50 employees. They have offered CRM consulting solutions to mid-market and enterprise-level clients since their founding in 2010.

Client Insights

Industry Expertise

Business services

10%

Financial services

10%

Government

10%

Information technology

10%

Manufacturing

10%

Medical

10%

Retail

10%

Supply Chain, Logistics, and Transport

10%

Advertising & marketing

5%

Client Size Distribution

Midmarket ($10M - $1B) 60%

Enterprise (>$1B) 40%

Common Project Size

$200K-$999K 1 project

$1,000,000-$9,999,999 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
4 Reviews

Faye Business Systems Group was engaged by Daseke, a trucking company, to integrate SugarCRM to streamline their sales team's daily operations. The project involved a complex design process and configuration, which Faye successfully facilitated. The team at Faye guided Daseke through each stage of the implementation, ensuring that the system met their operational needs. The project, which began in April 2019, is ongoing. Daseke invested around $250,000 in this engagement and expressed satisfaction with the level of expertise and support provided by Faye.

Faye Business Systems Group was hired by a financial services company to manage their SugarCRM system. The team at Faye was responsible for maintaining the system and developing new modules or functionalities as needed. The company uses SugarCRM as a comprehensive business operations tool, and Faye's expertise in customizing the open-source CRM was crucial. The company chose to work with Faye after a vendor selection process, and the engagement has been ongoing for about three years.

A construction company partnered with Faye Business Systems Group to transition from an analog system to a digital one using the enterprise version of SugarCRM. The project involved integrating the company's operations with the CRM and required the expertise of 13-14 members of Faye's team. The company chose to work with Faye due to their responsiveness and expertise in SugarCRM. The project, which began in 2016, is ongoing, and the company has invested a couple of million dollars in the engagement. The company has been satisfied with Faye's services, noting the benefits of having online systems and protocols.

Timeliness

4.6

Service Excellence

5.0

Value

4.9

Would Recommend

5.0